Hatoun Hisham Haddad
Riyadh - Jeddah
Summary
People & HR professional with over 5 years of progressive experience across the FMCG, Construction, and pharmaceutical industries. Experienced in leading HR operations, employee relations, talent acquisition, payroll, benefits administration, internal investigations, compliance, and employee engagement. Passionate about creating people-focused workplaces, improving HR processes, and partnering with business leaders to drive organizational success.
Overview
1
1
Certification
6
6
years of professional experience
Work history
People manager
Eisai EMEA
Riyadh
2024.11 - Current
- Manage employee relations and day-to-day HR operations.
- Oversee the full employee lifecycle, including recruitment, onboarding, and offboarding.
- Conduct internal workplace investigations and support employee relations cases.
- Ensure compliance with Saudi labor laws and administer government platforms (Qiwa, GOSI, Muqeem, Mudad, and related portals).
- Prepare employment letters, HR certificates, and official employee documentation.
- Support payroll processing and ensure accurate employee data and payroll inputs.
- Manage employee medical insurance, including annual renewals, enrollments, terminations, and coordination with the insurance provider.
- Coordinate learning and development programs, training schedules, and employee development initiatives.
- Lead employee engagement and wellbeing initiatives to promote a positive workplace culture.
- Maintain HR records, prepare reports, and ensure compliance with company policies and procedures.
Human Capital Associate
Jeddah Central Development Company
Jeddah
2023.08 - 2024.09
- In charge of weekly reports on new hires, inactive employees, employee leaves, and attendance.
- Obtaining employee information and keeping employee records updated
- Annual ticketing procedure
- Managed employee services and offboarding processes
Human Resource Specialist
AMS Baeshen & Co.
Jeddah
2023.04 - 2023.08
- Improved onboarding programs and employee integration.
- Supported performance management cycles.
- Ensured HR compliance and maintained accurate employee records.
- Led employee engagement initiatives, events, and workplace culture activities.
- Managed internal communications and company-wide employee announcements.
- Managed the annual partnership with an external creative agency, overseeing the design and branding of all internal communications.
- Coordinated employee engagement events and internal campaigns.
- Supported HR operations and day-to-day employee requests.
Human Resources Officer
AMS Baeshen & Co
Jeddah
2021.09 - 2023.03
- Managed HR operations across both factory and head office locations.
- Supported a workforce of 200+ employees across operational and corporate functions.
- Managed the full recruitment lifecycle, including sourcing, interviewing, hiring, and onboarding.
- Handled employee relations, disciplinary cases, and conflict resolution.
- Led employee engagement initiatives, internal events, and workplace culture activities.
- Managed employee medical insurance and benefits administration.
- Ensured compliance with Saudi labor law and administered GOSI and Qiwa.
- Maintained HR records and prepared employee letters and HR documentation.
- Coordinated payroll inputs and ensured accurate employee data.
- Supported performance management and probation review processes.
HR Trainee
Tamer Group
Jeddah
2021.01 - 2021.04
- Developed an onboarding manual for Sales Representatives, improving onboarding consistency and efficiency.
- Designed onboarding checklists and supporting documentation for new hires.
- Supported recruitment and onboarding activities throughout the hiring process.
- Assisted with Sales department restructuring and organizational changes.
- Supported daily HR operations and administrative activities.
Education
Bachelor of Business Administration - Human Resources Management
University of Business and Technology
JeddahSkills
- HR Operations
- Employee Relation
- HR Compliance
- Talent Acquisition
- Employee Engagement
Certification
CIPD Level 5 2026.
Effective Employee Onboarding 2026.
Project Management Excellence 2026.
Talent Management 2024.
Employee Experience 2024.
Giving and Receiving Feedback 2023.
PCP in Talent Management 2021.
Timeline
People manager
Eisai EMEA
2024.11 - Current
Human Capital Associate
Jeddah Central Development Company
2023.08 - 2024.09
Human Resource Specialist
AMS Baeshen & Co.
2023.04 - 2023.08
Human Resources Officer
AMS Baeshen & Co
2021.09 - 2023.03
HR Trainee
Tamer Group
2021.01 - 2021.04
Bachelor of Business Administration - Human Resources Management
University of Business and Technology