Hatidzhe Pironkyova
London,United Kingdom
Summary
Experienced hospitality professional with over 8 years of experience in bars, restaurants, retail, and financial environments. Strong background in bartending, cocktail preparation, bar stock control, team supervision, and financial reporting. Skilled in Lightspeed POS management, sales reconciliation, stock ordering, and cost control. Professionally trained in barista and bartending services, with proven ability to deliver high standards in both premium and high-volume venues. Reliable, detail-oriented, and ready to take on a Bar Supervisor role.
Overview
10
10
years of professional experience
Work history
Stock controller
Art Play
London
2025.10 - Current
- Implemented a new product ordering system to reduce waste and improve cost-effectiveness.
- Optimised space utilisation in the warehouse by rearranging storage areas as needed while taking into account product turnover rates.
- Maintained excellent supplier relationships for smooth operations and consistent deliveries.
- Streamlined processes through the use of modern inventory management software tools
- Manage full bar inventory control using the Lightspeed POS system.
- Conduct weekly and monthly stock counts and reconcile physical stock against Lightspeed sales data.
- Prepare monthly sales and stock performance reports for management.
- Analyse discrepancies and implement corrective actions to reduce losses.
- Place supplier orders based on sales trends and stock movement.
- Monitor costs and maintain optimal stock levels to prevent shortages or overstocking.
- Support bar operations during events and busy service periods.
Part Time
Art Play
London
2025.10 - 2026.02
- Deliver exceptional hospitality in a vibrant, artistic setting while leading hands-on workshops in candle making, marbling, pottery, and seasonal crafts.
- Contribute to a warm and engaging environment, assist with event setup and planning, and support guests throughout creative sessions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
Club Host, Barista & Bartender
X and Why
London
2024.07 - 2026.02
- Deliver exceptional service at a private members' club, managing front-of-house duties while also preparing high-quality coffee and beverages.
- Support bar operations and maintain service standards across events and daily operations.
- Greet and assist guests, contribute to a welcoming atmosphere, and ensure smooth coordination between hospitality and event teams.
- Exercised flexibility in handling last-minute changes or additions to guest lists or reservations without disruption.
Bookkeeper
7/11 Accountants
London
2024.05 - 2025.04
- Oversaw bookkeeping and accounts payable for four small businesses. Managed VAT returns, reconciliations, invoicing, and pensions while ensuring accuracy, compliance, and timely financial reporting. Acted as a key point of contact for client communications.
Interim Global Procure to Pay Accountant
Pret a Manger
London
2023.08 - 2023.12
- Managed global procurement operations across 7 markets using cloud-based financial systems.
- Processed invoices, reconciled GRNI, conducted payment runs, and produced reports, including SEC and CIS.
- Maintained compliance and collaborated closely with cross-functional teams.
- Leveraged expertise in software tools like SAP and Oracle for efficient finance data management.
Barista
Pret a Manger
London
2021.07 - 2023.08
- As Head Barista at Pret a Manger, my responsibilities included supervising and barista training, ensuring exceptional customer service and satisfaction through efficient and consistent coffee preparation, and maintaining high standards of cleanliness and hygiene in the coffee preparation area. Additionally, I managed inventory, monitored equipment maintenance, and collaborated with management to develop new coffee-based offerings to enhance the customer experience.
Retail Leader
Mieszko Supermarket
London
2020.09 - 2021.02
- As an experienced Retail Leader, I excel in efficient inventory management and precise ordering of suppliers, creating weekly schedules and scanning and emailing invoices. My adept planning ensures balanced staff schedules, facilitating smooth store operations. I promote teamwork and communication, fostering productivity and upholding high customer service standards. Ready to drive operational excellence in management.
2016.01 - 2020.01
- Customer-facing roles in retail and hospitality, 2016–2020. Gained valuable front-line experience in roles across retail and hospitality environments, including Aviary Rooftop and Percy Ingle Bakery. Developed strong communication, time management, and problem-solving skills while working in fast-paced, team-driven settings. Consistently delivered high levels of customer service and contributed to efficient daily operations.
Education
FS Mathematics Level 2, Business and Administration Level 2, English Level 2 -
Newham College
2017.10 - 6 2020
Business Management Level 3 -
London Metropolitan University
05/2022 - 09/2023
High School Diploma -
SOU SV SV KIRIL AND METODII
Yakoruda, Bulgaria 2008.09 - 5 2017
BA - Accounting and Finance
London Metropolitan University
London 09/2023 - 12/2025
Skills
- Lightspeed POS System
- Stock Control & Inventory Management
- Stock Reconciliation
- Sales Reporting
- Supplier Ordering
- Cost Control & Waste Reduction
- Cash Handling & Till Reconciliation
- Cocktail Preparation & Mixology
- Spirit, Wine & Beer Knowledge
- Barista Skills (Level 2 Qualified)
- High-Volume Bar Service
- Beverage Presentation
- Team Supervision
- Shift Management
- Staff Training
- Conflict Resolution
LANGUAGES
Bulgarian Native
Spanish Upper intermediate (B2)
English Advanced (C1)
REFERENCES
References available upon request.
VOLUNTARY WORK EXPERIENCE
London Metropolitan University, Student Council Representative, London, 2023-01-10, Current, As a Student Representative, I organized engaging events to entertain and foster peer engagement. I exemplified responsible leadership, showing respect and consideration for both students and lecturers. By surveying the student body, I identified values and areas of need, ensuring our actions aligned with their concerns. I actively participated in voting on school issues, prioritizing prominent student concerns. Collaborating with school staff, I supported productive administrative actions.
Timeline
Stock controller
Art Play
2025.10 - Current
Part Time
Art Play
2025.10 - 2026.02
Club Host, Barista & Bartender
X and Why
2024.07 - 2026.02
Bookkeeper
7/11 Accountants
2024.05 - 2025.04
Interim Global Procure to Pay Accountant
Pret a Manger
2023.08 - 2023.12
Barista
Pret a Manger
2021.07 - 2023.08
Retail Leader
Mieszko Supermarket
2020.09 - 2021.02
FS Mathematics Level 2, Business and Administration Level 2, English Level 2 -
Newham College
2017.10 - 6 2020
2016.01 - 2020.01
High School Diploma -
SOU SV SV KIRIL AND METODII
2008.09 - 5 2017
Business Management Level 3 -
London Metropolitan University
05/2022 - 09/2023
BA - Accounting and Finance
London Metropolitan University
09/2023 - 12/2025