Hassan Raza Ahmed
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
6
6
years of professional experience
Work history
Sales agent
Vodafone
Stoke on Trent
12.2022 - Current
- Displayed excellent multitasking abilities during high-pressure situations, ensuring optimal service delivery.
- Provided after-sales support as required, enhancing overall customer experience.
- Developed sales pitches tailored specifically to individual client needs.
- Navigated challenging negotiations successfully whilst maintaining strong relationships with clients.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Continually developed professional knowledge in the field of sales techniques and market trends.
- Retained customers by building rapport and delivering tailored product recommendations.
- Took inbound calls from prospective clients, offering detailed quotations and breakdown of benefits.
- Built rapport with new and existing customers to boost client retention.
- Handled high-volume telesales enquiries within call-time targets.
Recruitment consultant
Eden personnel
Stoke on Trent
04.2022 - 10.2022
- Supported development of marketing material for promoting agency's services amongst potential clients.
- Conducted pre-interview screening calls to assess candidate suitability and interest.
- Managed relationships with hiring managers to understand their recruitment needs and timelines.
- Upheld strict confidentiality of all client and candidate information as per data protection guidelines.
- Ensured timely closure of open positions by proactively coordinating between clients and candidates throughout the recruitment process.
- Provided constructive feedback to unsuccessful candidates post interviews, aiding their future job search efforts.
- Coordinated interview schedules between candidates and clients, ensuring seamless communication.
- Identified potential candidates for client requirements through active sourcing methods.
Bakery operative
Premier foods
Stoke on Trent
08.2021 - 11.2021
Store assistant
Euro Garages
Stoke on Trent
06.2019 - 03.2021
- Carried out price checks accurately for correct billing at the till point.
- Coordinated with team members for smooth store operation.
- Increased sales through suggestive selling techniques.
Bakery operative
Premier foods
Stoke on Trent
04.2020 - 12.2020
Bakery operative
Premier foods
Stoke on Trent
05.2019 - 11.2019
Education
GCSEs - English
Stoke college
Stoke on Trent 06.2016
NVQ Level 3 - Business and marketing - Pass
Stoke college
Stoke on Trent 06.2016
GCSEs - Geography - C Grade
St Peter’s Academy/Excel Academy
Stoke on Trent 05.2014
NVQ Level 2 - Public Services - BTEC LEVEL 2 PASS
St Peter’s Academy/Excel Academy
Stoke on Trent 05.2014
GCSEs - Science - C Grade
St Peter’s Academy/Excel Academy
Stoke on Trent 05.2014
GCSEs - Religious Studies - C Grade
St Peter’s Academy/Excel Academy
Stoke on Trent 05.2014
GCSEs - Mathematics - C Grade
St Peter’s Academy/Excel Academy
Stoke on Trent 05.2014
Skills
- Communication expertise
- Interview conducting
- Time optimisation
- Bilingual or multilingual
- Initiative taking
- Effective listening
- Punctual
- Organised
- Attentive
Languages
Punjabi
Proficient
C2
Languages
Fluent in English and Punjabi, allowing me to communicate and liaise with different communities in achieving goals together.
Timeline
Sales agent
Vodafone
12.2022 - Current
Recruitment consultant
Eden personnel
04.2022 - 10.2022
Bakery operative
Premier foods
08.2021 - 11.2021
Bakery operative
Premier foods
04.2020 - 12.2020
Store assistant
Euro Garages
06.2019 - 03.2021
Bakery operative
Premier foods
05.2019 - 11.2019
GCSEs - English
Stoke college
NVQ Level 3 - Business and marketing - Pass
Stoke college
GCSEs - Geography - C Grade
St Peter’s Academy/Excel Academy
NVQ Level 2 - Public Services - BTEC LEVEL 2 PASS
St Peter’s Academy/Excel Academy
GCSEs - Science - C Grade
St Peter’s Academy/Excel Academy
GCSEs - Religious Studies - C Grade
St Peter’s Academy/Excel Academy
GCSEs - Mathematics - C Grade
St Peter’s Academy/Excel Academy
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