Haseeb Ahmad
Barking,London
Summary
SIA-licensed Security Professional and Hotel Receptionist with 3 years of experience in door supervision, CCTV monitoring, loss prevention, and front-of-house guest services across bars, restaurants and large-scale events including concerts and sporting matches. Skilled in maintaining safe, secure and welcoming environments while delivering exceptional guest experiences. Holds a valid SIA Door Supervisor Licence, SIA CCTV Operator Licence, and Microsoft Office Certificate, with an MBA background. Committed to bringing security expertise and hospitality professionalism to a reputable hotel environment.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Front of house receptionist
Electric shuffle
London
2023.06 - Current
- Delivered professional and efficient front of house reception services as the first point of contact for all guests and visitors at a busy bar and kitchen venue.
- Managed guest arrivals, table reservations and walk-in bookings accurately using venue booking management systems.
- Handled all telephone and online enquiries, reservation amendments and event booking requests in a professional and timely manner.
- Responded promptly and calmly to guest complaints and special requests, resolving issues to a high standard to ensure guest satisfaction.
- Coordinated effectively with bar, kitchen and management teams to ensure a seamless and positive guest experience throughout each visit.
- Maintained accurate records of guest information, reservations and shift handover notes.
- Upheld brand standards and service excellence at all times, contributing to a welcoming and vibrant venue atmosphere.
- Processed guest payments and managed till operations accurately in accordance with venue financial procedures.
Security door supervisor
Orient LTD
London
2023.02 - 2025.01
- Provided a safe and secure environment for guests, visitors and staff across bar, restaurant and large-scale event environments, maintaining a professional and welcoming image at all times.
- Delivered door supervision and access control at a high-volume bar and kitchen venue, managing guest entry, ID verification, capacity control and queue management in compliance with UK licensing laws and SIA standards.
- Deployed as security officer at large-scale public events including concerts and sporting matches, managing crowd control, perimeter security and emergency response for high-attendance environments.
- Monitored CCTV surveillance systems to detect suspicious behaviour, respond to live security threats and support post-incident investigations across venue and event sites.
- Conducted regular foot patrols of entrances, bar areas, dining areas, event floors and back-of-house to ensure full security coverage at all times.
- Recorded and investigated all security incidents including thefts, criminal offences and safety concerns accurately in the official occurrence log.
- Managed the professional removal of undesirable individuals posing a risk to guest or staff safety in strict accordance with SIA Door Supervisor licensing standards.
- Supported Health and Safety compliance through hazard identification, risk reporting and emergency evacuation procedures in both venue and event settings.
- Liaised effectively with local police, emergency services and senior management during security incidents, investigations and large-scale event operations.
- Handled guests' valuable items and all lost and found property securely in line with venue and event protocol.
Audit and Finance Assistant Manager
Cosy International LTD
Faisalabad
2021.09 - 2022.09
- Conducted comprehensive audits and system reviews in Accounts and Finance department, identifying inefficiencies and implementing software optimizations in Oracle, resulting in enhanced operational efficiency.
- Analyzed and improved financial reporting processes for key areas including knitting, store, yarn, warehouse, cloth dyeing, and stitching, ensuring greater accuracy and reporting efficiency.
- Reconciled daily inflow and outflow reports, managing and tracking stock and materials worth over $6 million, identifying discrepancies, and implementing corrective measures to ensure data integrity.
- Designed and optimized inventory reports for yarn and fabric, achieving 20% reduction in errors and improving overall stock management accuracy.
- Reviewed and rectified prior year’s sales returns, import/export data, and other critical financial reports, ensuring 100% compliance with company policies and standards.
- Enhanced process transparency by overseeing dyeing process reports, enabling data-driven decision-making and improving process reliability.
- Identified and resolved inefficiencies in Oracle’s reporting system, increasing reporting and operational accuracy by 30% across multiple departments.
- Monitored company cash flow, facilitated timely payroll distribution, and ensured proper reconciliation of checks with banks, maintaining financial stability.
- Collaborated with cross-functional teams to address inefficiencies, introducing process improvements that resulted in improved operational performance and productivity.
- Played positive role in addressing internal audit findings, working with senior management to implement corrective actions and close operational and financial gaps.
Education
Bachelor - Accounting and Finance
Government College University Faisalabad
Faisalabad /2017 - /2021
A-Levels - Computer Science
Tips College
Faisalabad /2015 - /2017
GCSEs - Science
Government Boys High School
Faisalabad /2013 - /2014
Master of Business Administration - Global MBA
Glasgow Caledonian University London
London /2022 - /2023
Skills
- SIA Door Supervision and Access Control
- CCTV Monitoring, Surveillance and Incident Response
- Loss Prevention, Asset Protection and Theft Deterrence
- Crowd Control and Large-Scale Event Security Management
- Conflict Resolution, De-escalation and Emergency Response
- Incident Reporting, Occurrence Book and Record Keeping
- Hotel and Venue Front Desk Reception Operations
- Guest Check-in, Check-out and Reservation Management
- Guest Relations, Complaint Resolution and Service Excellence
- Microsoft Office Suite and Professional Report Writing
Languages
6,6,6,6
Languages
English
Fluent
Hindi
Native
Certification
SIA Door Supervisor Licence - Security Industry Authority
SIA CCTV Operator Licence - Security Industry Authority
First Aid at Work (Willingness to obtain if required)
Enhanced DBS Certificate - Available upon request
Microsoft Office Certificate
Timeline
Front of house receptionist
Electric shuffle
2023.06 - Current
Security door supervisor
Orient LTD
2023.02 - 2025.01
Audit and Finance Assistant Manager
Cosy International LTD
2021.09 - 2022.09
Bachelor - Accounting and Finance
Government College University Faisalabad
/2017 - /2021
A-Levels - Computer Science
Tips College
/2015 - /2017
GCSEs - Science
Government Boys High School
/2013 - /2014
Master of Business Administration - Global MBA
Glasgow Caledonian University London
/2022 - /2023