Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Hasan Askari

Bingley,West Yorkshire

Summary

I have had 3 different experiences in different fields of work. Each experience has taught me new skills. In my first 2 jobs, I had to learn how to be more productive physically by ensuring faster service. For example as a leaflet distributor, I had to meet daily quotas of leaflets delivered. As a warehouse worker, I had to ensure that the products picked and packed were of top quality while also being time efficient. In my current job as a Customer Service Representative, I have learned to communicate with customers effectively and provide quality service efficiently. These experiences allowed me to become a well rounded worker equipped to deal with a variety of potential issues.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Customer Service Representative

Claimdesk LTD
Bradford, West Yorkshire
07.2022 - Current
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Handled phone, email, and social media inquiries with consistent customer service across multiple channels.
  • Processed inbound customer calls, providing information on service.

Door to Door Leaflet Distributor

Brsk
Bradford, West Yorkshire
08.2021 - 09.2023
  • Walked in all weather conditions, including snow, wind, and rain.
  • Followed management direction closely for accurate, prompt distribution.
  • Managed high-volume door-to-door deliveries through effective organisation.
  • Engaged with potential customers politely and professionally.
  • Demonstrated efficient navigation skills when distributing in unknown areas.
  • Completed distribution tasks quickly to meet volume targets.

Warehouse Worker

SK Import
Bradford, West Yorkshire
06.2020 - 07.2023
  • Accurately staged and sorted products for loading, improving timely dispatch processes.
  • Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
  • Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
  • Performed duties safely in line with warehouse rules, promoting best working practices.
  • Picked and despatched high-volume orders accurately.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.

Education

GCSEs - Maths, English, Science, Religious Education, Citizenship, History, Geography, Spanish

St Bede's and St Joseph's Catholic College
Bradford
09.2015 - 08.2020

A-Levels - History, Law, Business

St Benedict's Sixth Form
Bradford
09.2020 - 08.2022

Certificate of Higher Education - Law

University of Bradford
Bradford
09.2022 -

Skills

  • Professional demeanour
  • Telephone skills
  • Basic computer knowledge
  • Written and verbal communication skills
  • Creative problem solving
  • Adaptive team player

Languages

English
Native
Urdu
Intermediate

Timeline

Certificate of Higher Education - Law

University of Bradford
09.2022 -

Customer Service Representative

Claimdesk LTD
07.2022 - Current

Door to Door Leaflet Distributor

Brsk
08.2021 - 09.2023

A-Levels - History, Law, Business

St Benedict's Sixth Form
09.2020 - 08.2022

Warehouse Worker

SK Import
06.2020 - 07.2023

GCSEs - Maths, English, Science, Religious Education, Citizenship, History, Geography, Spanish

St Bede's and St Joseph's Catholic College
09.2015 - 08.2020
Hasan Askari