Summary
Overview
Work history
Education
Skills
Additional Information
Certification
Timeline
Generic

Harvey Welch

Wigan,Greater Manchester

Summary

A hardworking self motivated and committed individual, with a long lasting experience in the customer service sector I have had the opportunity to develop excellent customer service skills. In addition I I have the ability to thrive in high pressure situations and possess exceptional problem solving skills.

I am determined to pursue a career in aviation as I have a profound passion for it. I believe I am suitable for this role due to my strong academic background, passion to learn and unmatched work ethic.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

McDonald's Crew Trainer

C&T Restaurants LTD
Wigan, Greater Manchester
2018.08 - Current
  • Ability to lead areas with a minimum of 7 people during busy periods within the restaurant whilst remaining calm and ensuring my communication skills are upheld
  • Committed to providing every customer an excellent experience whilst they are with us, ensuring they always come back.
  • Trained over 25 new employees to a high standard, showing them how to adhere to food safety and customer experience standards, in addition how to perform to the best of their ability.
  • Motivation to learn from my superiors and always taking on feedback when I have made a mistake or error.

Education

GCSEs -

Deanery High School
Wigan
2013.09 - 2018.06

A-Levels -

Winstanley College
Wigan
2018.09 - 2020.06

Skills

  • Committed and motivated to learn
  • Hard working
  • Excellent communication
  • Calm under pressure
  • Ability to provide excellent customer experience
  • Leadership
  • Complaint resolution
  • Application of knowledge of procedures
  • Data entry
  • Ability to provide training to colleagues

Additional Information

Full UK manual drivers license

Willingness to relocate

Unrestricted right to travel

Certification

Trial flying lesson taken in February 2023

Timeline

A-Levels -

Winstanley College
2018.09 - 2020.06

McDonald's Crew Trainer

C&T Restaurants LTD
2018.08 - Current

GCSEs -

Deanery High School
2013.09 - 2018.06
Harvey Welch