Harvey Graham
Glasgow
Summary
A skilled professional with expertise in digital advertising and graphic design, proficient in Adobe Creative Suite and Canva. Demonstrates strong capabilities in email marketing using Mailchimp and possesses a full clean UK driving licence. Recognised for achievements such as the Duke of Edinburgh awards, with a solid foundation in Microsoft Office suite proficiency. Committed to leveraging creative skills to drive impactful marketing campaigns and enhance brand visibility.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Barista Maestro
Costa Coffee
Glasgow
05.2021 - 07.2025
- Led shift employees to deliver exceptional service while adhering to all policies and procedures.
- Opened and secured shop, ensuring compliance with Costa brand standards for trading.
- Monitored store performance against key performance indicators and devised daily plans to meet sales targets.
- Assisted store manager in executing new business initiatives effectively.
- Ensured quality control of espresso served by accurately recording grind and dose measurements.
- Maintained all coffee equipment to guarantee optimal functionality.
- Ordered stock to maintain appropriate inventory levels in-store.
- Organised fundraising events for Costa Foundation, raising funds through raffles and themed dress-up days.
Waiter
Cromars Restaurant
St Andrews
05.2017 - 09.2019
- Implemented a booking system, significantly increasing customer intake and satisfaction.
- Delivered consistently excellent customer service with a friendly demeanour.
- Suggested food and drink pairings using extensive menu knowledge.
- Prepared and served drinks to enhance overall dining experience.
- Upsold menu items, drinks, and specials to boost sales.
- Managed phone bookings and organised restaurant diary efficiently.
- Handled cash and card payments, ensuring accurate financial records.
- Advised restaurant manager on orders and assisted with staff scheduling.
Videographer / Editor / Social Media Assistant
Wildside Collective
Lake District
10.2016 - 09.2019
- Founded a media production company that specialised in outdoor and adventure filmmaking and photography
- Answered company emails and was the first point of contact for all potential clients
- Recorded video and audio for projects
- Edited video and audio for projects using the Adobe Creative Suite
- Scheduled regular posts for social media channels to build an active and responsive following
Videographer / Editor
SportScotland
Dumfries and Galloway
11.2017 - 04.2019
- Captured video and audio of interviews and ambience to be used in promotional videos
- In charge of editing footage and audio to create a series of videos to be played at an awards ceremony and released on social media
- Responsible for organising itinerary and shooting schedule and answering all queries from SportScotland via email and phone calls
Social Media Manager
WAIM (With Art in Mind)
Carlisle / Lancaster
09.2018 - 01.2019
- Responsible for the creation and management of social media profiles to promote a film and photography exhibition
- Created posters using Adobe Photoshop that were distributed around the city and exhibition venue, as well as posted on Facebook and Instagram
- Developed an eye-catching and engaging theme for all social media posts that drew social media users to our profiles
- Created and executed a strategy for expanding our social media reach and gaining followers and profile interactions
Education
Travel and Adventure Media - Media
University of Cumbria
Carlisle 09.2016 - 05.2019
Higher Maths - Higher English, Higher French, Higher Music, Higher Physical Education
St. Andrews RC High School
National 5s - undefined
St. Andrews RC High School
Skills
- Full clean UK driving licence
- Duke of Edinburgh awards
- Adobe Creative Suite proficiency
- Digital advertising expertise
- Graphic design with Canva
- Microsoft Office suite proficiency
- Email marketing with Mailchimp
Skills
- Full Clean UK Driving Licence
- Duke of Edinburgh Bronze and Silver Award
- Adobe Creative Suite
- Google and Meta Ads
- Canva
- Microsoft Office including Office, Excel, Powerpoint and Teams
Timeline
Barista Maestro
Costa Coffee
05.2021 - 07.2025
Social Media Manager
WAIM (With Art in Mind)
09.2018 - 01.2019
Videographer / Editor
SportScotland
11.2017 - 04.2019
Waiter
Cromars Restaurant
05.2017 - 09.2019
Videographer / Editor / Social Media Assistant
Wildside Collective
10.2016 - 09.2019
Travel and Adventure Media - Media
University of Cumbria
09.2016 - 05.2019
Higher Maths - Higher English, Higher French, Higher Music, Higher Physical Education
St. Andrews RC High School
National 5s - undefined
St. Andrews RC High School
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