Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Harry Young

peterborough,UK

Summary

Dynamic professional with expertise in social media strategy and customer service, demonstrating proficiency in Microsoft Office and typing. Skilled in cash handling, complaint management, and refund processing, ensuring a polite and friendly approach while maintaining composure under pressure. Committed to enhancing product knowledge and delivering exceptional service, aiming to leverage skills for career advancement in customer relations.

Overview

6
6
years of post-secondary education

Work history

Customer service assistant

Woodhouse and Sturnham
Peterborough, Cambridgeshire
10.2025 - Current
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
  • Processed returns and exchanges swiftly, enhancing customer satisfaction levels.
  • Provided exceptional levels of customer service consistently; creating loyal customers .
  • Organised stock shelves neatly to improve the overall appearance of the shop floor.
  • Showcased strong communication skills when explaining promotions or discounts to customers .
  • Collaborated well within a team setting, fostering a positive working atmosphere .

Education

A-Levels - Sociology

Hampton Gardens
Peterborough
09.2023 - 06.2025

A-Levels - Criminology

Hampton Gardens
Peterborough
09.2023 - 06.2025

Cambridge Technical Diploma - Applied Science

Hampton Gardens
Peterborough
09.2023 - 07.2025

GCSEs - History

Hampton Gardens
Peterborough
05.2023 - 07.2023

GCSEs - Maths

Hampton Gardens
Peterborough
05.2023 - 07.2023

GCSEs - English Language

Hampton Gardens
Peterborough
05.2023 - 07.2023

GCSEs - English Lit

Hampton Gardens
Peterborough
05.2023 - 07.2023

GCSEs - Biology

Hampton Gardens
Peterborough
05.2023 - 07.2023

Skills

  • Social media strategy
  • Cash handling
  • Complaint management
  • Customer Service
  • Product knowledge
  • Refund and exchange processing
  • Polite and friendly
  • Typing proficiency
  • Composure under pressure
  • Microsoft Office proficiency

Affiliations

  • environmental science

Accomplishments

NCS summer programme certificate

Timeline

Customer service assistant

Woodhouse and Sturnham
10.2025 - Current

A-Levels - Sociology

Hampton Gardens
09.2023 - 06.2025

A-Levels - Criminology

Hampton Gardens
09.2023 - 06.2025

Cambridge Technical Diploma - Applied Science

Hampton Gardens
09.2023 - 07.2025

GCSEs - History

Hampton Gardens
05.2023 - 07.2023

GCSEs - Maths

Hampton Gardens
05.2023 - 07.2023

GCSEs - English Language

Hampton Gardens
05.2023 - 07.2023

GCSEs - English Lit

Hampton Gardens
05.2023 - 07.2023

GCSEs - Biology

Hampton Gardens
05.2023 - 07.2023
Harry Young