HARRY ROBINSON
Drighlington,Leeds
Summary
A highly skilled professional with a strong background in communication, organisation, and customer service. Demonstrates excellent communication skills, Proficient in training new staff with clear instructions and maintaining smooth operations. Adept at meeting daily deadlines and utilising Epicor software regularly. Exhibits exceptional organisational skills by efficiently managing picking sheets and wagon runs. Known for commitment and flexibility, often stepping up to cover customer service lead and warehouse supervisor roles, while working extra hours when required.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Warehouse operative
Unitrunk LTD
Leeds
2025.06 - Current
- Experience of covering Customer service lead role, twice due to absence of the role holder.
- Includes checking emails from Ireland staff and customers regarding queries of orders.
- Good understanding of Epicor.
- Processing orders on shipment entry and putting them into routes in order and weight makng sure drivers are not going over driving hours.
- Contacting Ireland staff when orders are full on a certain day.
- Calling or emailing carriages if can't be loaded onto our own wagons.
- Extensive knowledge of product codes and understanding of kit components.
- Knowledge of product locations in the warehouse
- Conducting stock counts on a daily basis.
- Helped the new warehouse supervisor last September to understand the products and running of daily tasks using Epicor.
- Extensively cleared out the yard and warehouse (still ongoing) putting stock in order ensuring ease for pickers and less picking errors to occur.
- Loading wagons up for drivers for next day in order of postcodes.
- Operated forklift trucks to efficiently manage heavy loads in the warehouse.
- Assisted team members in loading large items safely onto delivery trucks with forklift.
Multi Drop Delivery Driver
MFM Logistics Limited, Doncaster
Doncaster
2025.04 - 2025.06
- Delivering all different sizes of parcels to houses and businesses.
- Over 140+ parcels to be delivered in a 9 hour route.
- Taking care and following road requirements for making parcel deliveries safely.
- Dealing with enquires from customers and always trying to do what’s best for the customer.
Warehouse Manager
Debriar Limited, Elland
Elland
2020.05 - 2025.03
- Checking and accounting the delivery and ensuring delivery details are correct.
- Freezer and refrigeration management.
- Supervising Warehouse staff.
- Stock rotation.
- Training and developing staff.
- Keeping on top of any issues within the warehouse / drivers.
- Responsibility for checking incoming stock.
- Delivering orders to clients in refrigerated vehicles.
- Ensuring all goods are stored correctly and stock rotation is carried out and checked daily.
- Forklift truck licence, work carried out to strict safety standards.
- Taking orders from customers for food.
- Delivering excellent customer service.
- Maintained clean work environment, promoting effective workflow and reducing hazards.
- Improved accuracy of stock control with regular stocktakes and database updates i.e. Excel.
- Chasing up deliveries that haven't arrived on time.
Education
BTEC - Principles of Applied Science, Application of Science
Salendine Nook High School
Skills
- Excellent communication skills, building rapport with suppliers and customers, able to train new staff giving clear instructions, maintaining smooth runnings
- Meeting deadlines, on a daily basis
- Organisational skill, put picking sheets into rounds on certain days and organise wagon run into order of weight and drops
- Using Epicor on a daily basis
- Commitment and flexibility stepping up to cover customer service lead and warehouse supervisor, working extra hours when required
Certification
- EAL Apprenticeship (2017)
- Level 2 – Employee Rights and Responsibilities in the Logistics Industry
- Level 2 Certificate in Warehousing and Storage.
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Warehouse operative
Unitrunk LTD
2025.06 - Current
Multi Drop Delivery Driver
MFM Logistics Limited, Doncaster
2025.04 - 2025.06
Warehouse Manager
Debriar Limited, Elland
2020.05 - 2025.03
BTEC - Principles of Applied Science, Application of Science
Salendine Nook High School