Harry English
Godstone,Surrey
Summary
Dedicated professional with extensive experience in the retail industry, demonstrating exceptional customer service and sales expertise. Proven ability to solve problems efficiently while maintaining trustworthiness and organisational skills. Adept at leading teams and fostering teamwork, with a flexible schedule availability to meet business needs.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Lettings and Premises assistant
Carrington school
Redhill, Surrey
09.2024 - Current
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Utilised sales techniques and strategies to build customer relationships and close sales, resulting in an increase in sales
- Assisted customers with locating items and providing product information
- Dealt with over 200 customers per day
Kitchen porter
The Dog & Duck
Outwood, Surrey
04.2024 - 09.2025
- Assisted in stock rotation tasks; maintained accurate inventory count.
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
- Cleaned work surfaces, ensured hygiene standards were met.
- Worked under pressure during peak times without compromising on quality of work delivered.
- Kept a safe working environment by following all health and safety regulations.
- Had the responsibility of closing the kitchen, ensuring everything was turned off and left in a sanitary condition.
Football Referee
The Fa
Merstham, Surrey
03.2023 - 03.2024
- Communicated effectively with players, coaches and officials for smooth conduct of matches.
- Provided clear explanations for decisions made during games to players and coaches.
- Exhibited strong conflict resolution skills whilst dealing with disputes on field.
- Ensured player safety by strictly enforcing game rules and standards.
Education
GCSEs -
Carrington School
Redhill 09.2018 - 06.2023
A-Levels -
The Ravensbourne school
Bromley 09.2023 - 04.2025
Skills
- Flexible schedule availability
- Retail industry understanding
- Customer service
- Sales experience
- Problem solving
- Trustworthy
- Teamwork / Team-leader
- Organised
Accomplishments
I have played football for both Bromley's U18 and U21 EFL football teams.
I have captained my Bromley football team for 3 years, winning the national cup last year.
Timeline
Lettings and Premises assistant
Carrington school
09.2024 - Current
Kitchen porter
The Dog & Duck
04.2024 - 09.2025
A-Levels -
The Ravensbourne school
09.2023 - 04.2025
Football Referee
The Fa
03.2023 - 03.2024
GCSEs -
Carrington School
09.2018 - 06.2023
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