Harrison Andrew
Shrewsbury,Shropshire
Summary
Well presented, polite, and highly motivated. I'm an enthusiastic Manager with knowledge of resolving customer problems, who works to increase success through effective work strategies and customer service. Working well as a group, I can maintain professional standards whilst being a reliable and trustworthy member of the team. With a background in store and team management, as well as thorough training in customer service, I'm always seeking to better myself and expand my skill set.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Hotel Night Manager
Premier Inn Hotel
Shrewsbury, Shropshire
2025.12 - Current
- Oversaw overnight hotel operations
- Increased sales by 15%
- Handled restaurant security
- Hotel Property Management Systems (PMS)
- Staff supervision and training
- Shift management
- Emergency Response and Security Procedures
- Cash handling and reconciliation
- End-of-day Financial Reporting
- Maintained highest guest satisfaction scores during overnight operations
Subway Store Manager
Asda
Whitchurch, Shropshire
2025.03 - 2025.09
- Managed daily store operations including opening, closing, and shift supervisions
- Increased store revenue by a considerable amount
- Supervised a team of staff, scheduling shifts and ensuring smooth service during busy periods
- Maintained high standards of food safety, cleanliness, and hygiene in accordance with company guidelines.
- Ordered and arranged deliveries and stock
- Reduced stock waste through improvised and improved inventory management
- Handled cash management, tills, and daily financial reconciliation
- Trained new employees on food preparation to maintain positive customer experiences
- Ensured compliance with company policies and health & safety regulations
- Personally handled customer complaints or troubles
Kitchen Assistant
Battlefield 1403
Shrewsbury, Shropshire
2023.07 - 2024.07
- Prepared Food to high standards
- Worked where was needed
- Handled customer orders and helped with clearing tables
- Washed utensils and kitchen equipment extensively
- Assisted with planning rotas in advance
- Handled and mixed chemicals according to company health and safety guidelines
- General kitchen maintenance
- Assisted in preparing bakery goods
Kitchen Assistant
Craft & Jam
Shrewsbury, Shropshire
2022.10 - 2023.02
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Assisted chefs with meal preparations for smoother service during peak hours.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Supported head chef in creating new menu items to diversify restaurant offerings.
- Cleaned utensils, achieving a more efficient work environment.
- Ensured proper waste disposal to maintain a hygienic kitchen environment.
Education
Diploma of Higher Education - Customer Services
UK Professional Development Academy
Shrewsbury, Shropshire 2021.05 - 2021.08
First Aid
Reed / Janet's Education
Shrewsbury, Shropshire 2021.10 - 2021.10
High Speed Training
Shrewsbury, Shropshire 2021.10 - 2021.11
Warehousing
Reed
Shrewsbury, Shropshire 2021.10 - 2021.10
GCSEs - Math, English, Biology, History, Languages
Thomas Adams Secondary School
Shrewsbury, Shropshire 2014.09 - 2019.07
Skills
- Calm under pressure
- Time Management
- Problem-solving
- First Aid at Work
- Food Handling and Hygiene
- Warehousing
- Communication skills
- Team building
- Leadership
- Resourcefulness
- Inventory management
- Software troubleshooting
- Willing to learn new skills
Timeline
Hotel Night Manager
Premier Inn Hotel
2025.12 - Current
Subway Store Manager
Asda
2025.03 - 2025.09
Kitchen Assistant
Battlefield 1403
2023.07 - 2024.07
Kitchen Assistant
Craft & Jam
2022.10 - 2023.02
First Aid
Reed / Janet's Education
2021.10 - 2021.10
High Speed Training
2021.10 - 2021.11
Warehousing
Reed
2021.10 - 2021.10
Diploma of Higher Education - Customer Services
UK Professional Development Academy
2021.05 - 2021.08
GCSEs - Math, English, Biology, History, Languages
Thomas Adams Secondary School
2014.09 - 2019.07