Harriet Frewin
Chalfont St Giles,Buckinghamshire
Summary
Recent Psychology graduate from Royal Holloway, University of London with a 2:1 degree, seeking to begin a career in Human Resources. Experienced in fast-paced, customer-facing environments with strong communication, organisational, and problem-solving skills. I demonstrate the ability to manage queries, handle sensitive situations professionally, and work collaboratively within teams. Eager to secure an entry-level HR role such as HR Administrator or HR Assistant, with a long-term goal of a progressing career in HR.
Overview
5
5
years of professional experience
Work history
Waitress / Bar Staff
The Prince Harry
Windsor
2025.06 - 2025.12
- Managed high volumes of customer interactions, resolving queries and complaints efficiently
- Worked collaboratively within a team to ensure smooth day-to-day operations
- Demonstrated strong organisational skills in a fast-paced environment
- Maintained professionalism when handling sensitive or challenging situations
Waitress / Bar Staff
Queen Charlotte Pub
Windsor
2024.11 - 2025.06
- Provided excellent customer service, ensuring all customer needs were met
- Supported team members during busy periods to maintain service standards
- Developed strong communication and interpersonal skills
Waitress
The Ivy House
Chalfont St Giles
2021.06 - 2024.09
- Delivered consistent customer service in a busy hospitality environment
- Built strong relationships with customers and colleagues
- Managed multiple tasks efficiently during peak periods
Website Design Assistant
A Golfing Experience
2024.06 - 2024.08
- Designed and updated website content following company requirements
- Gained experience in data entry, attention to detail, and system-based work
- Followed detailed instructions to ensure accuracy and consistency
- Developed problem-solving skills through debugging and improving site functionality
Education
Bachelor of Science - Psychology
Royal Holloway, University of London
09/2022 - 06/2025
A Levels - Psychology, Food Science & Nutrition, History
St Mary’s School
Gerrards Cross 09/2020 - 06/2022
Skills
- Employee communication & relationship management
- Handling queries and resolving issues professionally
- Organisation & document management
- Time management and prioritisation
- Microsoft Office
- Data entry & attention to detail
- Team collaboration
- Confidentiality and professionalism
- Resilient under pressure
Additional information
- Able to commute: Yes
- Immediate availability: ASAP
- Planning to study CIPD level 3 commencing 2026
Timeline
Waitress / Bar Staff
The Prince Harry
2025.06 - 2025.12
Waitress / Bar Staff
Queen Charlotte Pub
2024.11 - 2025.06
Website Design Assistant
A Golfing Experience
2024.06 - 2024.08
Waitress
The Ivy House
2021.06 - 2024.09
Bachelor of Science - Psychology
Royal Holloway, University of London
09/2022 - 06/2025
A Levels - Psychology, Food Science & Nutrition, History
St Mary’s School
09/2020 - 06/2022