Elisha Rooney

Working at Toby Carvery gave me important hospitality skills as i was given a wide range of responsabilities, these include preparing tables for customers and resetting tables between new customers. Enhanceing customer satisfaction through attentive and prompt service through quick bar skills, working 3 roles at Toby Carvery which included bar, floor and kitchen meant i was super busy and taught me to juggle a range of tasks under pressure. Overall, my expeirence at Toby permitted me to create a friendly, welcoming atmosphere that encouraged positive customer experiences, prolonging visits to increase profitability.

While attending Sparsholt College i spent 2 years learning and growing from my level 3 animal management course. While learning this course i was given the responsability to handle and learn animal nutrition, behaviour, welfare and biology. Achieving a pass in all my exams and a merit in animal biology it gave me extensive skills in both physical and practical skills. Subsequently, it meant i could enhance farm safety standards through consistent monitoring and maintenance of farm life.

While working at Warrens Bakery i upheld a professional and determined standard of work. I Met strict food safety guidelines while maintaining a safe working environment. While working i was responsible for preparing fresh baked pastries, pasties, cakes and sandwiches. This allowed me to gain great customer service skills and helped improve bakery efficiency by maintaining cleanliness and organisation of the workspace.

From a young age i have had a passion for helping and caring for my Nan work in a care home. While wokring here i engaged assisting in the care and need of hair dressing. This provided attentive first-hand care, comfort and safety to all clients.