Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
The BEAS SATLUJ Coop L/C Society Limited
08.2019 - 07.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Msc Mangagement - Business And Management
Manchester Metropolitan University
Manchester
Skills
Customer Relations
Team motivation
Product and service knowledge
Money Handling
Workload Management
Marketing knowledge
Sales Strategies
Brand Management
Budget Administration
Business Planning
Project Planning
Performance Tracking and Evaluation
Administration and Reporting
Schedule Management
MS Office
Timeline
Assistant Manager
The BEAS SATLUJ Coop L/C Society Limited
08.2019 - 07.2023
Msc Mangagement - Business And Management
Manchester Metropolitan University
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