Harley Murray
Stevenage ,Hert
Summary
Experienced hospitality professional with a strong background in bartending, table service techniques, and room setup configuration. Adept at maintaining hygiene standards and ensuring safety protocols are followed. Proven expertise in customer service, payment processing, and product knowledge. Skilled in food and drink running, cleaning techniques, and catering operations. Committed to delivering exceptional service and enhancing guest experiences.
Overview
1
1
year of professional experience
Work History
Hospitality worker
Stevenage Borough Football Club
Stevenage, Hertfordshire
09.2024 - Current
- Communicated effectively with kitchen staff, ensuring timely delivery of orders.
- Prepared rooms to meet high standards of cleanliness.
- Improved team efficiency with effective delegation of tasks.
- Manage stock and share information to ensure products are kept updated.
- Good communication skills with customers providing an outstanding service.
- Processed payments accurately, avoiding discrepancies.
- Enhanced customer satisfaction by providing exceptional service.
- Provided customer service with a friendly attitude.
- Monitored dining area, keeping it neat and organised.
- Coordinated events for smooth operation.
- Ensured cleanliness of premises for a welcoming environment.
- Created warm, friendly atmosphere through positive guest interactions.
- Welcomed and greeted guests on arrival, building rapport with regular customers to personalise service.
Education
GCSEs -
The Nobel School
Stevenage, Hertfordshire 09.2020 -
Skills
- Hygiene standards upkeep
- Bartending experience
- Table service techniques
- Room setup configuration
- Knowledge in catering
- Customer Service
- Payment Processing
- Product knowledge
- Food and drink running
- Cleaning techniques
- Safety and hygiene standards
Affiliations
- Enjoy sporting activities particularly golf, skiing and going to the gym
References
References available upon request.
Timeline
Hospitality worker
Stevenage Borough Football Club
09.2024 - Current
GCSEs -
The Nobel School
09.2020 -
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