Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Haris Arbaz Khan

Haris Arbaz Khan

Northolt,London

Summary

Motivated individual enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands. Motivated Team Member desiring to contribute to business success. Experienced in providing high-quality work. Focused on customer satisfaction and team productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team member

Chicken Cottage
London
01.2024 - Current
  • Offered exceptional customer service with strong product knowledge.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Managed
  • Warmly greeted customers and proactively reduced wait times.
  • Demonstrated proper food handling and safety standards.
  • Offered exceptional customer service with strong product knowledge.
  • Remain flexible to cover shifts and work overtime as required.

Store Manager

Bao Gee Dairies
01.2020 - 01.2024
  • My responsibility was to manage a branch which included sales, accounts, cash, workers and inventory
  • This improved my customer service skills.

Tour manager

Zeb travels
Lahore
01.2018 - 01.2020


  • Coordinated bus and transport companies to operate tours according to trip schedules.
  • Created and communicated clear, detailed itineraries ahead of travel.
  • Set targets for seasonal holiday and tour sales to achieve revenue goals.
  • Verified customer passports and documentation to travel.
  • Resolved complaints, cancellations and refunds with mutually beneficial solutions.
  • Promoted offers, promotions and deals on social media channels to increase customer engagement.
  • Tracked flight prices to secure best-possible prices for customer trips.
  • Used destination knowledge to enhance customer trips with local recommendations.
  • Coordinated bus and transport companies to operate tours according to trip schedules.
  • Created and communicated clear, detailed itineraries ahead of travel.

Education

MS Global Supply Chain Management - Supply Chain Management

Brunel University London, Uxbridge
01.2024 -
  • Dissertation in Enhancing Global Supply Chain Efficiency through E-commerce: Solutions and Strategies in the UK Aviation Sector.
  • Focus on Supply chain and Logistics

BS Aviation Management - Management

University of Management & Technology, Lahore, Pakistan
10.2017 - 11.2021
  • Honours Degree
  • Focus on Management


Skills

  • Ability to prioritize and manage
  • Kitchen Management
  • Communication Skills
  • Critical Thinking
  • Customer Service
  • Driving
  • Computer Skills
  • Managerial Skills
  • Project Planning
  • Quick Learning
  • Stress Handling
  • Team Work
  • Time Management
  • Customer relations
  • Product knowledge
  • Attention to Detail
  • Account management
  • Data Entry
  • Retail operations
  • Cash register operation
  • Programme management

Affiliations

  • Simulation
  • Gaming
  • Hockey
  • Aviation
  • Travelling
  • Adventure
  • Exploring History

Certification

Food safety level 2

Aircraft Accident Investigation

Microsoft Office


Languages

English
Advanced
Urdu
Upper intermediate (B2)
Arabic
Elementary

References

References available upon request.

Timeline

Brunel University London - MS Global Supply Chain Management, Supply Chain Management
01.2024 -
Team member - Chicken Cottage
01.2024 - Current
Store Manager - Bao Gee Dairies
01.2020 - 01.2024
Tour manager - Zeb travels
01.2018 - 01.2020
University of Management & Technology - BS Aviation Management, Management
10.2017 - 11.2021

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Haris Arbaz Khan