

Experienced healthcare operations and compliance professional with a strong background in domiciliary care, staff leadership, and regulatory standards. Currently overseeing client services, care planning, and team performance for a workforce of 70+ staff, with hands-on involvement in safeguarding, audits, and service improvement aligned with CQC expectations. Proven ability to manage complex cases, improve service quality, and support teams to deliver high standards of person-centred care. Seeking to step into a Deputy Manager or senior leadership role to further develop operational impact.