Happiness Akubo
Birmingham,United Kingdom
Summary
Dedicated professional with extensive expertise in support work and person-centred care delivery, ensuring safeguarding, child protection, and duty of care awareness. Demonstrates strong communication skills with service users, families, and staff while maintaining dignity, respect, and confidentiality. Proficient in behaviour support and managing challenging situations calmly within educational settings. Committed to following care plans and workplace procedures with a focus on health and safety awareness. Skilled in personal care support, efficient time management under pressure, teamwork with professionals in care and education settings, as well as maintaining hygiene standards through eco-friendly cleaning practices. Career goals include optimising efficiency in care delivery while upholding the highest standards of professionalism.
Compassionate individual with strong interpersonal and communication skills, adept in providing emotional support and maintaining patient dignity. Proven ability to adapt quickly to new environments and tasks, coupled with keen understanding of patient needs. Committed to making positive difference in lives of those needing care.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work history
Housekeeping
Blue Arrow
Birmingham, West midlands
2026.04 - Current
- Managed waste disposal effectively for a cleaner environment.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Completed minor repair works around the house for improved functionality.
- Maintained high hygiene standards for improved living conditions.
- Assisted in organising social events at home leading to successful gatherings.
- Provided exceptional care to household pets, resulting in contented animals.
- Cooked healthy and delicious meals ensuring satisfied family members.
Healthcare support worker
Humu care and cleaning service
Birmingham, west midlands
2026.01 - 2026.07
- Practised infection control standards to maintain patient health and safety.
- Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
- Maintained a clean, safe environment for all patients.
- Assisted medical staff with routine clinical procedures, enhancing efficiency.
- Facilitated social activities for patients, boosting morale and wellbeing.
- Attended mandatory training courses on regular basis to keep skills updated.
- Assisted in mobility exercises to enhance physical strength and recovery of patients.
- Documented patient observations accurately for healthcare team's reference.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
Teaching assistant
Ajoke Group of school
Nigeria, Lagos
2024.01 - 2025.12
- Improved student engagement by utilising interactive learning techniques.
- Managed administrative tasks, aiding smooth running of the class.
- Encouraged pupil autonomy through guided independent study initiatives.
- Provided additional support to students with special educational needs, ensuring inclusivity.
Support worker
Amari health care nigeria ltd
Nigeria , Lagos
2023.01 - 2024.12
- Increased comfort levels with personal care duties such as bathing and dressing.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Supported daily living skills training which increased client self-sufficiency.
- Helped achieve patient independence through guided tasks and activities.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Assured safety measures were met to prevent falls or accidents.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
Volunteer support worker
Primecare Rehabilitation & Elderly Care Home
Nigeria, Nigeria
2022.01 - 2022.12
- Supported elderly and disabled residents with daily living activities, including personal care and rehabilitation support
- Promoted independence, dignity, and emotional wellbeing through compassionate and person-centred care
- Assisted residents with mobility, feeding, and hygiene needs in line with care plans
- Monitored and reported changes in residents’ physical and emotional condition to senior staff
- Ensured a safe, clean, and supportive environment for residents always
- Nigeria
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Kept communal areas tidy and well-organised for optimal functionality.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Worked quickly to complete cleaning within allotted timeframes.
- Cleaned and dried windows, mirrors and glass surfaces.
- Safely stored cleaning solutions, equipment and chemicals.
- Secured premises at end of shift, ensuring safety of all areas.
Education
Bachelor of Business Education - Business Education
Kwara state university
kwara, Nigeria 2019.09 - 2024.01
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University of law
Birmingham, United KingdomSkills
Support work and person-centered care delivery
Safeguarding, child protection, and duty of care awareness
Emotional support, empathy, and building trust with individuals
Behavior support and managing challenging situations calmly
Classroom and learning support in educational settings
Strong communication with service users, families, and staff
Following care plans, instructions, and workplace procedures
Health and safety awareness (including COSHH)
Personal care support (washing, dressing, toileting)
Maintaining dignity, respect, and confidentiality
Time management and ability to work under pressure
Teamwork with professionals in care and education settings
Cleaning, hygiene, and maintaining safe environments
Accurate record keeping and reporting changes
Efficiency optimisation
Awareness of surroundings
Respect for confidentiality
Hygiene standards awareness
Sanitiser replenishment
Stock replenishment
Eco-friendly cleaning
Punctual
Professionalism
Mopping
Dependability
Kitchen deep cleaning
Window cleaning
Sweeping
Time efficiency
References
REFERENCE AVAILABLE UPON REQUEST
References
References available upon request.
Timeline
Housekeeping
Blue Arrow
2026.04 - Current
Healthcare support worker
Humu care and cleaning service
2026.01 - 2026.07
Teaching assistant
Ajoke Group of school
2024.01 - 2025.12
Support worker
Amari health care nigeria ltd
2023.01 - 2024.12
Volunteer support worker
Primecare Rehabilitation & Elderly Care Home
2022.01 - 2022.12
Bachelor of Business Education - Business Education
Kwara state university
2019.09 - 2024.01
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University of law