A dedicated and reliable professional with over 4 years of experience in hospitality and customer service. Skilled at working both independently and as part of a team in fast-paced, customer-facing environments. Known for strong communication skills, a proactive attitude, and the ability to build positive relationships with diverse customers and colleagues. Eager to take on new challenges and continuously develop skills to deliver high-quality service and contribute effectively to team success.
Self-Directed Projects | Glasgow Caledonian University
Jan 2025 – May 2025
· Client Pitch Project: Developed a tailored social media strategy for a health-based entrepreneur (Lifestyle Medicine Nurse), including influencer outreach recommendations and platform growth tactics.
· Conducted competitor analysis and proposed innovative content ideas to increase visibility and engagement.
· Collaborated with a small team to present a formal pitch deck to the client.
· Social Media Manager & Designer:
Created and scheduled content for an independent lifestyle and wellbeing magazine.
o Designed branded visual assets using Canva
o Managed Instagram growth and engagement strategies.
o Supported editorial direction with wellness-focused graphics and visuals.