Hannah Posselwhite
Hamilton,South Lanarkshire
Summary
I am friendly, adaptable, and eager to contribute to a team environment, offering great communication and customer service skills, with a proven ability to handle high-pressure situations and multitask efficiently.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Waiting Staff
CrossBasket Castle
Blantyre, South Lanarkshire
07.2024 - Current
- Greeted customers, presented menus, and shared information about available special items.
- Prepared tables for guests and reset tables between customers.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Used proper hygiene standards in the kitchen for safe food handling.
- Maintained a high standard of customer service whilst handling multiple responsibilities simultaneously.
Education
Scottish Qualifications Certificate -
St John Ogilvie High School
South Lanarkshire 08.2020 -
Skills
- Silver Service experience
- Food safety
- Team collaboration
- Problem Solving
- Multitasking
- Communication skills
- Time management
- Strong Initiative
Certification
- Medic Insight Glasgow Certificate of Attendance
- Level 5 Elementary Food Hygiene Certificate
- United Nations Sustainable Development Goals Certificate of Achievement
Languages
Spanish
Upper intermediate
References
References available upon request.
Extracurricular
- I am part of my school's Sustainability group, where we come up with solutions on how to reduce carbon emissions and how to become more environmentally protective as a school.
- I am also a member of my school's SCQF ambassador programme, which strives to help employers gain a better understanding of qualifications and their value.
- I have recently done some volunteering at Kilbryde Hospice, where I facilitated art classes- including clay modelling and painting- for the hospice patients. This included demonstrating and giving instructions, but also interacting with the patients, offering support in a creative environment to help their well-being.
Timeline
Waiting Staff
CrossBasket Castle
07.2024 - Current
Scottish Qualifications Certificate -
St John Ogilvie High School
08.2020 -
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