Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Hannah McLaren

Burnley

Summary

Highly skilled professional with a strong focus on resource allocation efficiency and data privacy compliance. Demonstrates resilience under stress and a proactive self-learning attitude. Exceptional communicator with efficient time management and deadline orientation. Adept at workload prioritisation, health and safety compliance, and inventory control. Committed to process improvement and resourcefulness in all tasks undertaken. Career goal: to leverage skills in a dynamic environment that values continuous improvement and development into higher roles with more responsibilities while maintaining an healthy work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

IT Technician / Data Processor

RecycleIT
Burnley
10.2021 - Current
  • Collaborated closely with team members to meet project deadlines effectively.
  • Troubleshoot customer assets and repairing them to be reused.
  • Evaluating damage to customer equipment and compiling an accurate report for the sales team.
  • Reliably erasing customer data with a data destruction certificate that meets legal standards.
  • Accurately reporting on asset specifications and arranging assets in the warehouse accordingly.
  • Safely move heavy pallets of stock around the warehouse.
  • Adhering to safety standards while lifting and moving heavy items such as printers and servers.
  • Work closely with other members of staff if some jobs need more people to get through it quicker.
  • Work individually most of the time and am trusted to get my work done quickly and accurately.
  • I have worked closely with my manager to help provide training when they came into the role.

Customer Advisor

Argos
Livingston / Burnley
07.2016 - 10.2021
  • Collaborated closely with colleagues to resolve complex customer issues swiftly.
  • Handled returns and exchanges diligently minimising dissatisfaction amongst clientele.
  • Ensured smooth store operations by coordinating with the team effectively.
  • Conducted regular stock checks ensuring product availability for clients at all times.
  • Assisted customers in product selection, resulting in increased sales.
  • Worked in the warehouse keeping stock easy to access and ensuring everything was accurately documented.
  • Prepared delivery paperwork.
  • Safely removed stock cages off of a wagon tail lift.
  • Safely lifted and moved heavy to be put away or taken out fir customers.

Education

A-Levels - Animal Welfare

Open Study College
Burnley
2019 - 2020

Certificate of Higher Education - Business Management and Administration

West Lothian College
Livingston
2014 - 2015

GCSEs -

The James Young High School
Livingston

Skills

  • Resource allocation efficiency
  • Resilience under stress
  • Data privacy compliance
  • Proactive self-learning attitude
  • Efficient time management
  • Exceptional communicator
  • Deadline orientated
  • Workload prioritisation
  • Health and Safety Compliance
  • Resourcefulness
  • Inventory control
  • Process Improvement

Affiliations

  • Interior Design
  • Art / Painting
  • Gardening
  • Reading
  • Animals

Certification

I have a full clean UK driving license and my own car for transport.

References

References available upon request.

Timeline

IT Technician / Data Processor

RecycleIT
10.2021 - Current

Customer Advisor

Argos
07.2016 - 10.2021

A-Levels - Animal Welfare

Open Study College
2019 - 2020

Certificate of Higher Education - Business Management and Administration

West Lothian College
2014 - 2015

GCSEs -

The James Young High School

Similar Profiles

CREATE PROFILE
Hannah McLaren