- Reading
- child development
- learning and personal growth
Hannah Matheson
Summary
Confident Psychology Student with background in volunteering and customer service. Developed teamwork and communication skills through leading groups in childcare and managing barista operations. Focused on creating positive environments for children and customers alike. Motivated individual with a strong foundation in communication and interpersonal skills. Brings a passion for working with children and a commitment to nurturing their development. Demonstrates patience, empathy, and organisational abilities to create supportive environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Barista Supervisor
SimTrava
Hale Barns, Greater Manchester
10.2025 - Current
- Oversaw daily operations, including stock management and equipment maintenance, to ensure smooth service.
- Trained new staff on coffee-making techniques, customer service, and health and safety protocols.
- Managed inventory levels of coffee beans, milk, and other supplies, ensuring availability to meet customer demand.
- Monitored and maintained appropriate stock levels through careful inventory management.
- Resolved customer complaints with empathy and professionalism, enhancing customer satisfaction and loyalty.
- Motivated junior team members through passion and enthusiasm, fostering a positive environment for customer interactions.
Nursery Assistant
0-2-5 Nursery
Stockport
01.2024 - 10.2025
- Acquired in-depth understanding of child developmental stages through hands-on experience, aiding tailored support for individual needs.
- Followed strict safeguarding policies and procedures, maintaining health and safety of children and staff.
- Conducted observations and assessments, contributing to reports in line with the Early Years Foundation Stage EYFS.
- Enhanced active listening and empathy skills while providing support to children, fostering their emotional well-being.
Barista
Simtrava
Fallowfield, Manchester
01.2022 - 07.2024
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Trained as barista and served as shift leader, managing store operations and delegating responsibilities to co-workers.
- Finalised cash register transactions and securely deposited funds at the end of shifts.
Education
Master of Science - Applied Psychology and therapies
University of Salford
Salford01-2027
Bachelor of Science - Psychology
University of Salford
Salford01-2026
Bachelor of Science - Dissertation Project
University of Salford
Salford01-2026
Xaverian college - College
Xaverian college
Manchester01-2022
GCSEs - High School
Trinity CofE High School
Manchester01-2020
Skills
- Communication
- Team work
- Organised
- Passionate
- Committed
- Good time management
- Patient
- First aid trained
- Working with children
- Safeguarding knowledge
- Team leadership
- Time management
- Child development
- Behavioural counselling
- Cognitive behavioural therapy
Interests
Certification
- First aid certified
- GCSE
- A-level
- Bachelor of science diploma
Experience
- Working with children
- SPSS
- Management
- research methods
- atypical child development
- Autism Spectrum Disorder
- Brain and behaviour
Timeline
Barista Supervisor
SimTrava
10.2025 - Current
Nursery Assistant
0-2-5 Nursery
01.2024 - 10.2025
Barista
Simtrava
01.2022 - 07.2024
Master of Science - Applied Psychology and therapies
University of Salford
Bachelor of Science - Psychology
University of Salford
Bachelor of Science - Dissertation Project
University of Salford
Xaverian college - College
Xaverian college
GCSEs - High School
Trinity CofE High School