Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Hannah Mather

Drayton,Norfolk

Summary

I am a committed and trustworthy individual and I am looking for employment in the hospitality industry which is the environment in which I have some experience and enjoy working in. I'm 18 and a punctual, reliable and hardworking individual who is looking to develop my skills within the industry.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work history

Waitress

Stower Grange Hotel
09.2022 - 06.2024
  • I enjoyed this job immensely, particularly getting involved with the various functions and interacting with the customers
  • I feel I offered a high level of customer service and dealt with any problems that arose
  • I also worked well with several other individuals in the team
  • In addition to working on the functions, I also worked in the Restaurant, so I'm used to working under pressure and in a busy environment.

Cafe barista-

Costa
09.2024 - Current

-Managed closing procedures efficiently ensuring readiness for each trading day.

- I started working at Costa last September, I’ve enjoyed learning barista skills and engaging with customers , and I’m now fully barista trained.

- Within this job, I was responsible for receiving incoming deliveries, stock control, operating the till and taking accurate credit card and cash payments.

Waitress

Assembly House
09.2024 - Current

- I’ve been bank staff for Assembly house since September, which have included working multiple functions including weddings and events.

. I’m regularly responsible for the restaurant, taking orders and serving the lunchtime menu. However, the majority of the shifts have involved serving 90 afternoon teas in a sitting.

-My role involved communicating dietary requirements, such as allergies to the kitchen team to ensure all needs were met correctly, and the right precautions were taken.

09.2020 - 01.2023
  • I volunteer at cubs as a young leader which demonstrates my leadership skills and reliability
  • I regularly help my dad out with the family business talking to customers, writing invoices and delivering goods.
  • I have also volunteered at the Crusaders rugby club selling kit and serving teas and coffees
  • I also completed a week of work experience at Strawberry Patch children's nursery in Holt.

Education

GCSEs -

Taverham High school
09.2017 - 06.2022

A-Levels - Psychology, Sociology, Health and social care.

Taverham Sixth Form
09.2022 - 06.2024

Skills

  • Customer care and service
  • Collaborative working
  • Work efficiently under pressure
  • Reliable
  • Communication skills
  • Table clearing
  • Barista skilled

Affiliations

  • Off-road Landrovering
  • Dog walking
  • Cooking

References

References available upon request.

Timeline

Cafe barista-

Costa
09.2024 - Current

Waitress

Assembly House
09.2024 - Current

A-Levels - Psychology, Sociology, Health and social care.

Taverham Sixth Form
09.2022 - 06.2024

Waitress

Stower Grange Hotel
09.2022 - 06.2024

09.2020 - 01.2023

GCSEs -

Taverham High school
09.2017 - 06.2022
Hannah Mather