Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Volunteering
Timeline
Generic

Hannah Macdonald

Dingwall,Ross-Shire

Summary

Dedicated professional with hands-on experience in domestic cleaning and office administration in care environments. Strong organizational skills facilitate on-time task execution and collaborative teamwork. Composure in stressful situations supports a productive work environment.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Domestic cleaner

Fairburn House Ltd
Muir of Ord, Highland
12.2024 - Current
  • Maintained cleanliness by regularly dusting and polishing furniture.
  • Provided excellent customer service through clear communication with clients regarding their specific needs.
  • Improved the visual appeal of rooms by arranging decorative items neatly on shelves and tables.
  • Organised supplies inventory to ensure continuous availability of necessary cleaning products and tools.
  • Perfected floor surfaces by executing deep-cleaning procedures such as scrubbing and mopping.
  • Secured a clean environment by washing walls, windows, and mirrors.
  • Enhanced overall appearance of property by paying close attention to details during each cleaning job done.
  • Established hygienic surroundings by regularly disposing of rubbish.

Office administrator

Fairburn House Ltd
Muir of Ord, Highland
01.2023 - 08.2024
  • Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
  • Streamlined office operations by implementing effective filing systems.
  • Completed data entry tasks accurately, ensuring error-free records were maintained.
  • Assisted in staff recruitment, contributing to building a strong team.
  • Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
  • Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.

Customer service assistant

Tesco Stores Ltd
Dingwall, Highland
04.2022 - 03.2023

Waitress assistant

Red Poppy Restaurant
Strathpeffer, Highland
03.2021 - 11.2021

Education

Scottish National 5 and Highers - History, English, Maths, Geography, Sports Education, Music and Philosophy

Dingwall Academy
Dingwall, Highland
09.2016 - 05.2022

Skills

  • Teamwork and collaboration
  • Critical thinking
  • Verbal and written communication
  • Stress management

Affiliations

  • Running
  • Baking
  • Reading
  • Learning about World History

Accomplishments

Bronze Duke of Edinburgh Award

Saltire Awards


Volunteering

Marshalled at the Highland Cross 2024

Volunteered at my local churches breakfast club for children for 2 years

Volunteered to help the schools first and second year hockey team

Timeline

Domestic cleaner

Fairburn House Ltd
12.2024 - Current

Office administrator

Fairburn House Ltd
01.2023 - 08.2024

Customer service assistant

Tesco Stores Ltd
04.2022 - 03.2023

Waitress assistant

Red Poppy Restaurant
03.2021 - 11.2021

Scottish National 5 and Highers - History, English, Maths, Geography, Sports Education, Music and Philosophy

Dingwall Academy
09.2016 - 05.2022

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Hannah Macdonald