Hannah Gavin

· Develop trusting and positive relationships with children and their families

· Work within the family home so families can access the right level of support, give advice and provide a personalised support plan to meet the individual needs of the family

· Respond to emergency requests from social workers relating to children and their families in crisis

· Work with a multi-disciplinary team and professionals including schools, social workers, paediatricians and attend meetings

· Develop and implement the SPA (service provision agreement) in relation to the child’s individual care plan

· Develop and review risk assessments

· Provide opportunities for children to access community based activities whilst providing their families with much needed respite

· Planned and implemented classroom activities and contributed to lesson planning

· Managed classroom behaviour and addressed individual needs of students

· Supporting children with additional educational and health needs

· Supported class teacher daily by providing practical assistance and facilitating children's learning

· Handled confidential information regarding children

· Providing all aspects of care for babies and young children

Maintained the safety of babies and children

· Provide a trusting and secure attachment with the children in my care and their families

· Help to plan age appropriate activities for babies and children

Ensured confidentiality of sensitive information while working with families while working with families on safeguarding issues

• deliver high quality customer service
• resolved customer complaints to maintain a positive shopping experience
• Processed cash transactions and organised store displays to create a tidy environment.
• thrived in a fast-paced environment to consistently meet sales targets and KPIs