Hannah Fawcett

Responsibilities

• Lead the operational delivery of a commercially focused portfolio of short courses, ensuring programmes are delivered efficiently and meet organisational objectives.
• Manage relationships with academic staff, industry practitioners and internal departments to coordinate high-quality programme delivery.
• Oversee course scheduling, staffing and resource planning, balancing operational requirements with budget and capacity.
• Act as a key point of contact for internal and external stakeholders, resolving issues and ensuring an excellent customer experience.
• Work collaboratively with marketing, admissions and operations teams to maximise recruitment and support commercial growth.
• Monitor course performance, budgets and participant feedback to identify improvements and inform business decisions.
• Develop and implement operational processes that improve efficiency, communication and service delivery across the department.

Achievements

• Introduced a new operational approach to short course delivery, improving planning, communication and cross-departmental collaboration.
• Strengthened relationships with industry practitioners and internal stakeholders, supporting high-quality programme delivery during a period of organisational change.
• Used performance data and participant feedback to drive continuous improvements in course quality and learner satisfaction.
• Delivered a sustainable short course portfolio by balancing commercial priorities with operational resources and organisational objectives.

Responsibilities

• Managed the day-to-day operation of MetFilm School's studio facilities at Garden Studios, ensuring teaching, student productions and commercial activity were delivered safely and efficiently.
• Coordinated the use of studio spaces, production resources and equipment, balancing multiple priorities and operational requirements.
• Supported student film productions from planning through to delivery, providing operational guidance and ensuring productions met professional standards.
• Ensured all productions complied with health and safety legislation, insurance requirements and organisational policies, reviewing risk assessments and production documentation.
• Acted as the main point of contact for students, tutors, technical staff and external partners, resolving operational issues and ensuring effective communication across teams.
• Worked closely with academic, technical and operations teams to coordinate schedules, facilities and staffing requirements.
• Monitored budgets and resources to maximise operational efficiency while maintaining a high-quality learning and production environment.

Achievements

• Maintained a safe and compliant studio environment by embedding robust health and safety procedures and production approval processes.
• Successfully coordinated concurrent studio activity, supporting a high volume of student productions while minimising operational disruption.
• Strengthened collaboration between academic, technical and operations teams, improving communication and the efficient use of studio resources.
• Contributed to high levels of student satisfaction by providing responsive operational support throughout the production process.

Responsibilities

• Coordinated student film productions from pre-production through to completion, ensuring projects were delivered safely, on time and in line with industry standards.
• Advised students on production planning, scheduling, risk assessments, insurance requirements and production documentation.
• Reviewed production paperwork to ensure compliance with health and safety procedures, safeguarding and organisational policies.
• Liaised with students, academic staff, technical teams and external industry professionals to coordinate production activity and resolve operational issues.
• Supported location planning, equipment allocation and production logistics across multiple concurrent projects.
• Coordinated industry workshops and guest speaker events, building relationships with film professionals to enhance student learning and industry engagement.

Achievements

• Successfully supported a high volume of student productions, ensuring projects were delivered safely and met professional production standards.
• Improved the quality and consistency of production planning through clear guidance on risk management, health and safety and production documentation.
• Built strong working relationships across academic, technical and production teams, contributing to the smooth delivery of practical filmmaking projects.

Responsibilities:

• Managed relationships with partners, funders, and stakeholders, ensuring effective communication and project alignment
• Delivered a publicly funded programme (ICAP Moving Minds 2), increasing access to film education for young participants
• Designed and implemented monitoring and evaluation frameworks to assess impact and inform reporting
• Managed programme budgets, ensuring effective allocation of resources

Achievements:

• Successfully delivered a high-impact programme with measurable outcomes for young participants
• Developed educational resources to extend programme reach and engagement

Responsibilities:

• Oversaw day-to-day studio operations including facilities, IT, and staff management
• Implemented staff development and appraisal processes to improve performance and engagement

Achievements:

• Successfully implemented staff appraisal processes, resulting in improved employee performance and satisfaction.
• Maintained smooth studio operations by effectively managing facilities, maintenance, and IT support functions, ensuring a conducive work environment for all staff members.

Managed production logistics and budgets across independent film and TV projects

Responsibilities:

• Led organisational operations including resourcing, scheduling, facilities, and technology
• Improved operational efficiency through process redesign and resource optimisation

Achievements:

• Implemented efficient operational processes, resulting in improved workflow and resource utilisation.

Responsibilities:

• Managed the content and delivery of non-accredited courses.
• Developed business and course design strategies.
• Evaluated and interpreted feedback from previous courses for curriculum improvement.

Achievements:

• Developed and implemented new courses, resulting in increased student enrolment.
• Successfully managed course budgets, optimising resources and reducing costs where possible.