
I am a professional and confident person, who has an excellent
amount of experience in the care and customer service industries.
Having gained a vast amount of knowledge, on how to effectively
communicate and deal with demanding situations, sometimes under
pressure. I like to always learn new skills to develop myself and
conduct this in a professional manner.
Build positive relationships with the children.
Maintain accurate, detailed records.
Update care plans to reflect the current needs of the children.
Keeping up to date with risk assessments and care plans.
Providing therapeutic, trauma-informed care to the children.
Provide support to the team to improve overall efficiency.
Communicating with professionals involved in the children's care.
Ensuring that the home is safe and nurturing.
Managed medication administration and maintained precise documentation for compliance.
Support children to family time.
Maintaining cleanliness, enhancing living conditions for the children.
Working with young people with learning disabilities.
Evaluating and updating risk assessments for the home and young people.
Guided and supported staff in developing their skills and improving performance.
Ensuring all health and safety checks are completed to a high standard.
Communicating with those involved in the young persons care.
Administration and documentation of medication.
Communicating effectively with the family, offering reassurance and updates on the young person daily.
Maintained cleanliness, enhancing living conditions for the young people.
Working with young persons, in a residential care setting.
Maintaining a close working mentorship with the young people in
care.
Helping young person's settle into new environments.
Evaluating and risk assessing their health and well-being.
Completing relevant documentation on young people files.
Identified potential triggers leading to behavioural outbursts, minimising incidents within the community and home.
Participated in multidisciplinary team meetings to discuss individual care plans for young people.
Working with young persons, in a residential care setting.
Maintaining a close working mentorship with the young people in
care.
Helping young person's settle into new environments,
Evaluating and risk assessing their health and well-being.
Completing relevant documentation on young people files.
Administered medication and completed documentation.
Attended multidisciplinary team meetings to discuss and plan care strategies.
Support young people to health appointments.
Support young poeple to family time.
Supporting adults with special needs and learning difficulties.
Key worker duties including administrative duties.
Following health and safety procedures including risk assessments.
Administering the right medications when and if required.
Maintaining and updating relevant documentation and care plans.
Supporting adults to medical appointments.
Supporting adults to enter the community.
Administrative duties including emails, different sales
documentations, and car specifications.
Showing customers around the forecourt explaining the different car
specifications.
Handling customer related queries and questions
Till operating and money handling.
Aiding customers with their questions and helping them find the
right products for themselves.
Replacing and replenishing stock when and if needed.
Ensured products' freshness by regularly checking and removing expired items.
Maintained store cleanliness for an appealing shopping environment.
Arranged displays attractively, driving impulse purchases.
Communication
Risk Assessing
Conflict Management
Customer Service
Business Administration
Paediatric first aid trained
PACE trained
Understanding of learning disabilities
Medication Administration
Trauma-informed care