Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Hannah Bhariwala

Forest Gate,London

Summary

Dynamic and results-driven professional with a strong background in sales and customer service. Proven ability to work effectively within teams, consistently achieving targets and enhancing customer satisfaction. Skilled in rapport building, stock administration, and problem solving, demonstrating resilience under pressure and adaptability in fast-paced environments. Committed to continuous improvement and career growth within the industry.

Overview

8
8
years of professional experience
2019
2019
years of post-secondary education

Work history

Work Experience Placement

Busy Angels Day Nursery
Stratford, Newham
01.2017 - 01.2025
  • Utilizing the opportunity of a work experience placement to acquire, develop and exercise skills as a Nursery Assistant.
  • Working closely with peers to design and facilitate various activities to stimulate learning and development.
  • Preparing resources and children accordingly and utilising each initiative to support the achievement of development targets.
  • Maintaining an acute awareness of obstacles to development and devising various initiatives to overcome these.
  • Preparing snacks and meals for children.
  • Ensuring all efforts following food handling and hygiene guidelines outlined by policies and best practice.

Senior Technician

Toni&Guy
Stratford
01.2023 - 06.2025
  • Company Overview: Westfield Stratford City
  • As a Senior Technician at Toni & Guy, I gained extensive experience in all aspects of hair colouring, with a particular focus on colour application, balayage, highlights, keratin treatments, and styling.
  • I excelled in delivering tailored consultations, ensuring that each client's needs were met with a high level of professionalism and attention to detail.
  • I consistently achieved and exceeded monthly targets, generating nearly £2,000 in retail sales and approximately £7,000 in service revenue each month.
  • This success stemmed from my ability to build strong client relationships, encourage product recommendations, and provide exceptional service.
  • In addition to my technical expertise, I held the role of Assistant Manager, where I played a key role in training and mentoring new assistants.
  • I was responsible for equipping them with the essential skills and knowledge needed to succeed in their roles.
  • Furthermore, I managed the salon's stock and product orders, ensuring that we were consistently well-equipped with necessary supplies and retail products to meet the demands of the business.
  • As held keyholder my responsibilities include opening and closing the salon, ensuring security protocols were followed and managing the salons readiness for daily operations.
  • Westfield Stratford City

Junior Stylist

Home salon
Ilford, Essex
01.2019 - 01.2023
  • Company Overview: Ilford Essex
  • Applied makeup on clients before special events, including wedding's, photoshoots and award ceremonies.
  • Focused on eyebrows, eyelashes and colour work.
  • Greeting and receiving customers in a welcoming manner.
  • Managing financial transactions.
  • Ensure that salon is neat and tidy.
  • Booked appointments and built relationships with clients.
  • Advise clients and do colouring treatments and haircuts.
  • Acquired knowledge of different makeup brands and their associated product lines.
  • Selling and recommending hair and makeup products to clients/customers and made sales at 25% of my appointments.
  • Represented salon at industry events.
  • Ilford Essex
  • Salon junior stylist/apprentice

Sales Assistant

Fancy Interiors
01.2018 - 01.2019
  • Ensure that customers are offered a professional and welcoming service. Working at all times to ensure sales and service targets are met.
  • Remaining up to date with product range and using this knowledge to ensure a comprehensive provision for customers with enquiries.
  • Responsible for ensuring all point-of-sale material is correctly placed to support customer engagement and providing any insight to management as to how improvements can be made.
  • Handling any customer complaints with tact and diplomacy and mitigating any further dissatisfaction through concluding in a timely manner.
  • Processing transactions using the till and undertaking regular reconciliations to highlight and investigate any discrepancies.
  • Taking part in regular meetings with management and peers to discuss and explore initiatives capable of improving customer satisfaction and store sales.

Education

Level 1 and 2 - Hair and Media makeup artistry, NVQ Hairdressing men and women's hair, NVQ Hair and media makeup, Balmain hair extensions course, L'Oreal academy, L'Oreal colour keys 1 and 2, Toni and guy academy, Toni and guy Technical Pre Vardering and Vardering

London collage of beauty therapy

GCSEs - English Language, Media Studies, English Literature, Mathematics, Religious education, Level 2 Catering

Forest Gate Community School
London

Skills

  • Sales
  • Customer Service
  • Team Working
  • Working Towards Targets
  • Rapport Building
  • Stock Administration
  • Resilient under pressure
  • Problem Solving
  • Adaptability
  • Customer satisfaction enhancement

Custom

Personal & Professional Development, Socialising, Dining Out, TO BE FILLED, Available on request

Timeline

Senior Technician

Toni&Guy
01.2023 - 06.2025

Junior Stylist

Home salon
01.2019 - 01.2023

Sales Assistant

Fancy Interiors
01.2018 - 01.2019

Work Experience Placement

Busy Angels Day Nursery
01.2017 - 01.2025

Level 1 and 2 - Hair and Media makeup artistry, NVQ Hairdressing men and women's hair, NVQ Hair and media makeup, Balmain hair extensions course, L'Oreal academy, L'Oreal colour keys 1 and 2, Toni and guy academy, Toni and guy Technical Pre Vardering and Vardering

London collage of beauty therapy

GCSEs - English Language, Media Studies, English Literature, Mathematics, Religious education, Level 2 Catering

Forest Gate Community School

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