Hanna Lowe
Fearn,Ross Shire
Summary
Experienced Early Years Assistant, skilled in one-to-one and small-group support. Sets up resources, activities and games to encourage child engagement and participation. Builds positive relationships with children and families for trusted, caring learning assistance. Enthusiastic individual offers compassionate care and communication abilities to Early Years Assistant role. Collaborative team player working flexibly to meet changing job, environment and child requirements. Personable Early Years Assistant with experience supporting children with diverse social and emotional needs. Adapts communication and teaching style to suit individualised requirements. Maintains safe, productive learning environments through excellent classroom and behaviour management. Proactive and caring worker with 4 years of experience combined with communication strengths and good observational skills. Positively handles day-to-day activities while looking for opportunities to make a difference.
Knowledgeable with Curriculum of Excellence, GIRFEC and SHANARRI.
Registered with SSSC.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Early years assistant
Stepping Stones Nursery
Tain, Ross Shire
01.2020 - Current
- Used expert organisational skills to manage time and resources efficiently.
- Established constructive relationships with parents, carers and guardians.
- Observed and assessed children's behaviour frequently, providing detailed reports to parents and guardians to address issues promptly.
- Provided continuous supervision for children during meals, relaxation, toileting and play.
- Developed constructive relationships with children and interacted according to individual needs.
- Prepared and tidied playrooms, meal areas and outdoor areas, ensuring clean, safe environments.
- Communicated positively and professionally with all staff and pupils, upholding school values.
- Assisted with planning and delivery of engaging learning opportunities and exceptional care to promote child development.
- Oversaw learning through play and encouraged positive interactions between children and peers.
- Monitored children's responses to learning activities and accurately recorded progression.
- Maintained strict compliance with school policies and legislation to ensure student and staff safety and wellbeing.
- Key holder - Responsible for locking up on my days.
Domestic housekeeper
H L Housekeeping - Self Employed
Fearn, Ross Shire
05.2016 - Current
- Maintained adequate inventory of cleaning supplies to support household needs.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Carefully handled and disposed of toxic products for continued compliance with COSHH regulations.
- Executed regular deep cleans for optimal health and hygiene.
- Managed laundry washing, ironing, folding and storage using organised systems.
- Meticulously managed day-to-day cleaning duties, guaranteeing a sparkling finish in line with client specifications.
- Cleaned and disinfected spaces to minimise risk of illness and cross contamination.
- Changed linen and towels and made beds with precision and meticulous attention to detail to suit client preferences.
- Consistently met high quality standards for continued customer satisfaction and loyalty.
- Sorted and removed refuse and recycling to maintain clean, safe household.
- Worked with clients to identify priority tasks for timely completion.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Maintain and record invoices and expenditures.
Post office assistant
CJ LANG
Balintore, Ross Shire
01.2015 - 12.2015
- Drove sales by verifying customers were constantly informed of latest products and services available.
- Processed letters and parcels, offering advice on suitable services in line with customer requirements.
- Provided outstanding postal customer service to boost client satisfaction
- Monitored stock levels and reordered necessary supplies.
- Conducted end-of-day functions, accurately balancing revenue reports and noting variances.
- Cashed and dispensed high volumes of money orders per shift with zero error.
- Inspected mail and packages for clear labelling and correct postage to prevent bounce backs.
- Paid out pensions and benefits in line with regulations.
- Weighed letters and parcels, computed mailing costs based on weight, type and destination and affixed correct postage.
Retail shop supervisor
CJ Lang Scotland
Balintore, Ross Shire
10.2012 - 01.2014
- Maintained neat, tidy and fully stocked shelves and racks to facilitate optimum sales opportunities.
- Ordered stock and new product in my weekly orders. Maintaining sufficient stock at all times.
- Resolved complaints to achieve full customer satisfaction.
- Managed stock levels to maximise sales opportunities.
- Updated pricing and promotions to fulfil store goals.
- Performed risk assessments and security checks to comply with health and safety legislation.
Retail shop supervisor
Murray Retail
Balintore, Ross Shire
09.2011 - 10.2012
- Maintained neat, tidy and fully stocked shelves and racks to facilitate optimum sales opportunities.
- Ordered additional stock and new product offerings on weekly basis based on supply and demand.
- Resolved complaints to achieve full customer satisfaction.
- Managed stock levels to maximise sales opportunities.
- Updated pricing and promotions to fulfil store goals.
- Cash Handling
- Monthly rotas, holiday requests
Retail shop supervisor
Good2Go
Golspie, Sutherland
10.2007 - 09.2011
- Maintained neat, tidy and fully stocked shelves and racks to facilitate optimum sales opportunities.
- Ordered additional stock and new product offerings on weekly basis based on supply and demand.
- Reconciled sales upon conclusion of shift.
- Resolved complaints to achieve full customer satisfaction.
- Managed stock levels to maximise sales opportunities.
- Updated pricing and promotions to fulfil store goals.
Retail shop assistant
Good2Go
Golspie, Sutherland
02.2007 - 10.2007
- Facilitated smooth store operations, performing daily opening and closing functions.
- Replenished sales floor stock regularly to maximise customer purchases.
- Identified and removed out-of-date stock, correctly recording waste.
- Operated and maintained cash registers with sufficient cash floats.
- Trained new employees to deliver first-class customer care.
- Built customer rapport by identifying specific needs and making appropriate product recommendations.
Administrative assistant
Good2Go Scotland
Golspie, Sutherland
08.2006 - 02.2007
- Kept and maintained accurate filing system for preservation of office information.
- Received, sorted and distributed incoming mail.
- Monitored and updated budget and account records.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Acted as main contact for internal and external clients.
- Created expense reports with matching receipts.
- Kept files organised and up-to-date for accurate record-keeping purposes.
Education
Scottish Qualifications Certificate - Maths B
Golspie High School
Highland 04.2001 - 08.2005
Scottish Qualifications Certificate - English B
Golspie High School
HighlandScottish Qualifications Certificate - Physics B
Golspie High School
HighlandScottish Qualifications Certificate - Chemistry C
Golspie High School
HighlandScottish Qualifications Certificate - Business Management C
Golspie High School
HighlandScottish Qualifications Certificate - History Higher B
Golspie High School
HighlandSkills
- Communication and language development
- Curriculum of Excellence knowledge
- Safeguarding
- Effective communication
- Social and emotional development
- Student observation and assessment
Certification
- High Speed Training Level 2 Food Hygiene - Sept 2023
- First Stop Emergency Paediactric First Aid Training - 15/5/2021
- Supporting Young Children's Behaviour Cala elearning- October 2020
- Introduction to Child Protection 2021 Cala elearning
- How We Eat Cala elearning course - Nov 2021
- Allergens, Cala Elearning - Nov 2021
References
Shelley King
Manager - Stepping Stones Nursery
shelleykingsteppingstones@gmail.com
Sarah Groves - Previous collegues (Supervisor Stepping Stones)
Maternity Assistant - NHS
sarahgroves911@hotmail.com
Alice Smith - HL Housekeeping customer
hiltonbay@hotmail.co.uk
Timeline
Early years assistant
Stepping Stones Nursery
01.2020 - Current
Domestic housekeeper
H L Housekeeping - Self Employed
05.2016 - Current
Post office assistant
CJ LANG
01.2015 - 12.2015
Retail shop supervisor
CJ Lang Scotland
10.2012 - 01.2014
Retail shop supervisor
Murray Retail
09.2011 - 10.2012
Retail shop supervisor
Good2Go
10.2007 - 09.2011
Retail shop assistant
Good2Go
02.2007 - 10.2007
Administrative assistant
Good2Go Scotland
08.2006 - 02.2007
Scottish Qualifications Certificate - Maths B
Golspie High School
04.2001 - 08.2005
Scottish Qualifications Certificate - English B
Golspie High School
Scottish Qualifications Certificate - Physics B
Golspie High School
Scottish Qualifications Certificate - Chemistry C
Golspie High School
Scottish Qualifications Certificate - Business Management C
Golspie High School
Scottish Qualifications Certificate - History Higher B
Golspie High School
- High Speed Training Level 2 Food Hygiene - Sept 2023
- First Stop Emergency Paediactric First Aid Training - 15/5/2021
- Supporting Young Children's Behaviour Cala elearning- October 2020
- Introduction to Child Protection 2021 Cala elearning
- How We Eat Cala elearning course - Nov 2021
- Allergens, Cala Elearning - Nov 2021
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