Hamdan Tagaddin
Birmingham,West Midlands
Summary
Motivated and adaptable graduate with a Bachelor of Computer Applications and international work experience. Seeking an opportunity to contribute to a professional team, enhance technical skills, and grow within the organization.
Offering strong organisational skills and keen eye for detail, with experience in handling cash transactions and maintaining financial accuracy. Knowledgeable about customer service principles and proficient in using basic office software. Ready to use and develop skills in cash handling, financial reporting, and customer service in .
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
transportation
hertling Hamburg GmbH
, Europe
02.2023 - 09.2023
- Facilitated smooth travel experiences with detailed directions and transportation advice.
- Organised transportation schedules, optimising delivery times and costs.
- Negotiated freight contracts for cost-effective transportation solutions.
- Packaged purchases securely for damage-free transportation home by clients.
- Facilitated safe transportation of patients to minimise distress and discomfort.
- Executed packaging tasks, resulted in safe transportation of products.
- Coordinated transportation schedules, ensuring smooth operations.
- Organised all facets of employee travel including transportation and accommodation needs.
- Delivered timely transportation services by sticking to set schedules.
- Handled material transportation in safe working manner.
- Loaded goods onto lorries safely, ensuring secure transportation to customers.
- Streamlined the public transportation system with a user-centric approach.
- Resolved transportation issues swiftly, minimised downtime.
Customer service
Tasheel
Dubai, Middleast
01.2022 - 11.2022
- Displayed exemplary customer service in client-facing role.
- Strengthened brand reputation through excellent customer service skills.
- Generated repeat business through exceptional customer service skills.
- Delivered excellent customer service with prompt response time.
- Provided excellent customer service, resulting in returning patrons.
- Provided excellent customer service, resulting in returning patrons..
- Greeted guests, provided exceptional customer service experience.
- Delivered exceptional customer service whilst handling inbound enquiries.
- Liaised with clients, enhancing customer service standards.
- Provided excellent customer service, enhanced overall guest satisfaction.
- Improved customer service by strengthening communication processes.
- Improved member satisfaction by providing exceptional customer service.
- Provided exceptional customer service for repeat business.
- Supervised staff members for better customer service.
Data entry administrator
The Giving Movement
dubai, MiddlEast
11.2020 - 12.2021
- Reduced manual input errors by employing advanced software tools.
- Improved accuracy of data entries by meticulous attention to detail.
- Organised electronic filing systems for easy access and retrieval of information.
- Managed large volumes of data entry tasks, ensuring quick turnaround time.
- Supported team members in accomplishing project deadlines.
- Maintained confidentiality of sensitive information with strict adherence to privacy regulations.
- Worked with routine and advanced statistical analysis techniques to analyse data.
- Produced presentations from spreadsheet data for management analysis.
- Supported executive leadership and office staff by managing operational workflow.
- Implemented new data entry guidelines which resulted in improved efficiency across team.
- Implemented new data entry guidelines which resulted in improved efficiency across the team.
Education
GCSEs - computer applications
Bachelor of Computer Applications (BCA)
Bangalore 08.2019 - 08.2022
Skills
- Stock transportation
- Transportation of luggage expertise
- Luggage transportation
- Domestic transportation
- Transportation routing
- Safe transportation
- Transportation technology expertise
- Customer service background
- Excellent customer service skills
- Excellent customer service attitudes
- Exemplary customer service
- Data entry knowledge
- Expert in data entry
- Client data entry
- Digital data entry
- Data entry software knowledge
Languages
Arabic
Proficient (C2)
English
Advanced
deutsh
Elementary
Timeline
transportation
hertling Hamburg GmbH
02.2023 - 09.2023
Customer service
Tasheel
01.2022 - 11.2022
Data entry administrator
The Giving Movement
11.2020 - 12.2021
GCSEs - computer applications
Bachelor of Computer Applications (BCA)
08.2019 - 08.2022