Overview
Professional summary
Work history
Skills
Education
References
Languages
Timeline

Hamza Moustafa

St Vincent De Paul
Banbridge,Armagh City Banbridge and Craigavon
6
years of professional experience
1
year of post-secondary education
2
Languages

Motivated Customer Service Professional experienced in fostering collaboration and enhancing guest experiences. Delivered impactful contributions through effective communication and adaptability in diverse environments. Focused on creating enjoyable atmospheres while prioritising participant safety and satisfaction.

Work history

Customer Advisor

2 Years
SPAR | 2023.01 - 2025.01
  • Delivered friendly and efficient customer service, enhancing customer satisfaction in a fast-paced retail environment
  • Guided customers through purchases and addressed queries, ensuring informed decisions on product selection
  • Processed cash transactions accurately while operating tills, contributing to financial accuracy and customer trust
  • Worked effectively as part of a team to ensure smooth daily operations
  • Maintained store cleanliness, organisation, and stock presentation
  • 2 Years

Domestic

11 Months
Craigavon Area Hospital | 2024.03 - 2025.02
  • Ensured high standards of cleanliness and hygiene in hospital environments to support patient safety
  • Maintained high standards of cleanliness and hygiene in hospital environments
  • Cleaned patient areas, corridors, and facilities to maintain a safe and welcoming environment for patients and staff
  • Collaborated with team members to complete tasks effectively, enhancing operational efficiency and maintaining attention to detail
  • 8 Months

Volunteer

6 Years
St Vincent De Paul | 2020.09 - 2026.09
  • Coordinated community assistance initiatives with staff to maximise outreach
  • Collaborated with volunteers and staff to strengthen teamwork and improve service delivery
  • Maintained cleanliness and organisation in the shop to create welcoming a welcoming environment

Skills

Point of sale operation
Cash management
Inventory checking
Organisation and attention to detail
Safety awareness
Cleaning chemicals
Facility upkeep
Stock rotation
Waste management
Emergency protocols
Food preparation basics
Teamwork and collaboration
Interpersonal communication
Customer engagement
Verbal communication
Critical thinking
Dependable character
Quick learner
Time management
Ambiguity management
Shelving techniques
Manual tools operation
Time management

Education

GCSEs - gcse

lismore comprehensive school | Craigavon, Armagh City Banbridge and Craigavon | 2023.01 - 2024.01

References

Available upon request.

Languages

English
Fluent
Arabic
Fluent

Timeline

Domestic

Craigavon Area Hospital
2024.03 - 2025.02Read More

Customer Advisor

SPAR
2023.01 - 2025.01Read More

lismore comprehensive school

GCSEs from gcse
2023.01 - 2024.01Read More

Volunteer

St Vincent De Paul
2020.09 - 2026.09Read More
Hamza Moustafa