Hamza Choudhury
London,Forest Gate
Summary
Results-driven professional specializing in customer service and sales strategies. Demonstrates adaptability and critical thinking to consistently achieve sales goals. Expertise in stock management and maintaining safety standards in inventory control. Effective communicator with strong organizational skills to optimize time and drive results. Friendly and approachable, known for providing a positive shopping experience. Helped re-arrange the layouts of a store to attract the attention of customers. Involved in loss prevention team to help reduce theft occurring
Overview
3
3
years of professional experience
Work history
Sales assistant
Uniqlo
London, Oxford Street
2023.06 - Current
- As a senior member I was able to train new staff members, fostering a supportive working environment.
- Collaborated effectively with team members to meet sales targets.
- Learnt about new products quickly, providing comprehensive guidance to customers and helping choose items best suited to individuals
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Utilised excellent communication skills to provide detailed product information despite many customers being foreign
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- As a key member of a stock room I was able to conduct daily inventory checks to manage stock levels accurately.
- Designed visually pleasing in-store and window displays to increase footfall.
- Improved customer service by efficiently handling queries and complaints.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Education
Bachelor of Arts - Law
University of Greenwich
London 09/2023 -
A-Levels - English Literature, Economics, Statistics
Newham College
London 09/2021 - 07/2023
Skills
Exceptional customer service
Communication and organisation skills
Critical thinking and open-minded
Swift adaptability
Initiative taking
Time optimisation
Strategic selling techniques
Stock control and product knowledge
Stock room management and cleanliness
Safety consciousness
Sales target achievement
Brand awareness promotion
Loss prevention strategies
Complaint handling and management
Confident communicator
Store opening and closing duties
Patience and empathy
Positive attitude
Effective listening
Brand Promotion
Retail sales trend analysis
Customer styling
Accomplishments
- Participated in international deployments with charity organisations to help those in need
- Part of a local football team during my youth which went on to win various tournaments and trophies, the beginning of my development in team management and adaptability
Timeline
Sales assistant
Uniqlo
2023.06 - Current
Bachelor of Arts - Law
University of Greenwich
09/2023 -
A-Levels - English Literature, Economics, Statistics
Newham College
09/2021 - 07/2023