HAMZA CEYLAN
Bournemouth
Overview
8
8
years of professional experience
Work History
Postal Delivery Worker and Supervisor
Royal Mail Delivery Office
Christchurch
10.2024 - Current
- Coordinate evening collection routes alongside delivery duties, balancing competing priorities against fixed operational deadlines.
- Supervise, monitor and support the afternoon parcel delivery team.
- Complete end-of-day collections, parcel lockers and administrative checks, ensuring operational tasks are accurately closed out.
- Account for controlled items such as van and box keys and secure the site at close, including alarm and lock-up procedures.
- Resolve day-to-day operational issues independently and escalate where appropriate.
Manager
Royal Mail
Wallingford, Oxfordshire
04.2024 - 10.2024
- Monitored staff performance and developed improvement plans.
- Conducted performance reviews, identifying areas for development and rewarding high achievers. Managed staffing and operational continuity during unforeseen employe absences, balancing individual welfare needs with service requirements.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Budget management and tracking in line with target requirements.
Postal Delivery Worker
Royal Mail
Abingdon, Oxfordshire
10.2023 - 04.2024
- Processed and sorted high volumes of mail and parcels while maintaining accuracy and attention to detail.
- Used digital systems to organise efficient delivery across urban and rural routes.
- Worked independently to strict deadlines while adapting to changing volumes and resolving delivery issues.
Manager
Bridport Kebab House
Bridport
01.2019 - 09.2023
- Managed a busy operational team, allocating work and maintaining consistent service standards.
- Managed inventory, purchasing and expenditure while controlling stock levels and reducing waste.
- Held responsibility for cash handling, financial accuracy and compliance with food safety and workplace procedures.
Professional Summary
Operations professional with over seven years’ experience across management and high-volume operational environments. Experienced in maintaining accuracy under pressure, resolving operational issues and working within controlled processes. Practical experience with Excel, Word and PowerPoint, with a proven ability to learn new systems quickly. Seeking to transfer established operational and problem-solving skills into financial services and develop a long-term career within trade lifecycle operations.
Timeline
Postal Delivery Worker and Supervisor
Royal Mail Delivery Office
10.2024 - Current
Manager
Royal Mail
04.2024 - 10.2024
Postal Delivery Worker
Royal Mail
10.2023 - 04.2024
Manager
Bridport Kebab House
01.2019 - 09.2023