David Dunbar
Bo'ness,West Lothian
Summary
My working life to date, in particular my time working for Royal Mail, has given me strong experience in a busy, customer-facing environment. I deal with the public daily, including giving directions, handling delivery queries and resolving complaints, which has helped me develop strong communication skills and the ability to stay calm, patient and professional under pressure. I regularly walk up to 20 000 steps a day while carrying mail, so I am used to being on my feet for long periods and carrying out physically demanding tasks such as lifting, pushing and pulling. I am reliable, organised and used to working to procedures, prioritising tasks and meeting deadlines in a fast-paced environment. I can provide a 24 year reference history and understand the importance of the security checks required for this role. Although I do not have direct airport experience, I am willing to learn what is required.
Overview
33
33
years of professional experience
Work history
Postal Delivery Worker
Royal Mail Delivery Office
Edinburgh, Edinburgh
2002.02 - Current
- Addressing customer inquiries
- Positive relationships with customers and peers
- Adhering to company policies, safety procedures and performance standards
- Complying with all health and safety regulations
- Keeping work areas consistently clean and organised to ensure safety and efficiency
- Use of PDA
- Training new team members in best practices to facilitate smooth onboarding and knowledge sharing
Warehouse operator
NEC
Livingston, West Lothian
1996.02 - 2001.12
- Obtained forklift licence to operate machinery safely in warehouse environments.
- Met tight deadlines by efficiently processing incoming shipments.
- Loaded lorries to ensure timely delivery of shipments.
- Oversaw inventory management to ensure stock levels met operational needs.
- Performed stock takes to confirm inventory accuracy and address discrepancies.
- Updated computer systems with new stock data promptly after receipt of deliveries.
- Maintained clean work areas to enhance productivity and uphold safety standards.
Warehouse operative
new chimneys
Bo'ness, Falkirk
1993.08 - 1996.02
- Monitored stock levels to ensure availability for order fulfilment.
- Sorted materials into designated areas for improved access and organisation.
- Complied with Health and Safety legislation and company policy
- Filed records to ensure accuracy of stock documentation.
- Processed customer telephone orders efficiently
Education
Bo'ness academy
Bo'ness, FalkirkSkills
- Clean full UK Driving Licence
- Warehouse operations
- Health and safety
- Manual lifting techniques
- Use of PDA
- Record keeping
- Good time management
- Punctual and reliable
- Verbal and written communication
- Team working
- Problem solving
- Autonomous work
- Customer service
Affiliations
- Gardening
- Cycling
- Guitar
- Art
References
References available upon request.
Timeline
Postal Delivery Worker
Royal Mail Delivery Office
2002.02 - Current
Warehouse operator
NEC
1996.02 - 2001.12
Warehouse operative
new chimneys
1993.08 - 1996.02
Bo'ness academy