Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Personal Details
Languages
Timeline
Generic
Open To Work

HAMNAH AFZAL

Leeds

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales assistantcustomer assisTANTLIBRARY ASSISTANT

Work Type

Part TimeSeasonal WorkGig WorkFull TimeVolunteer

Location Preference

On-Site
Location: Leeds, West Yorkshire
Open to relocation: Yes

Salary Range

0/hr - 10/hr

Summary

Highly reliable and motivated 19 year old seeking an entry-level position where I can apply my strong work ethic and eagerness to learn. Proven ability to follow instructions and complete tasks efficiently. Looking to contribute to a positive team environment and gain valuable experience.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Sales assistant

AMS Laundrette
12.2024 - 07.2025
  • Helped customers with any problems
  • Handled phone calls when needed
  • DISTRIBUTED leaflets promoting business
  • Interacted with customers
  • Folded and packed laundry
  • Handled transactions

customer assisTANT

NEPS
02.2024 - 02.2024
  • Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
  • Built rapport with customers through courteous and professional communications.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Answered incoming calls and handled customer enquiries to clarify policy and pricing information.
  • Built relationships and maintained regular contact with customers to support continuous satisfaction.
  • This was all part of work experience and even though it was only for a week i gained lots of new skills needed for employment.

LIBRARY ASSISTANT

high street library
06.2022 - 07.2022
  • Supervised inventories for books, audio-visual materials and computer software, accurately processing all receipts.
  • Kept watchful eye on front desk at all times to encourage protected library environment.
  • Managed records and documentation with firm adherence to filing conventions and library sorting techniques.
  • Communicated with library patrons to explain policies and offer guidance with technological resources.
  • Answered patrons' questions and assisted in finding requested materials.
  • Assisted with circulation duties to organise and maintain availability of materials.
  • Supported daily operations with diverse clerical tasks, assisting library personnel to streamline workflows.
  • This was all done as work experience again which gave me an insight on what working life was like.

Education

BTEC Level 3 Business Diploma - Business

Bolton Sixth Form College
Bolton, Greater Manchester
04.2025

GCSES -

BOLTON MUSLIM GIRLS SCHOOL
06.2023

Skills

Cash handling

Customer service

Organisational skills

Cashiering

Microsoft Office

Communication skills

Certification

BTEC Business Level 3 Diploma

Personal Details

  • Driver's License: None
  • Eligible to work in the UK: Yes
  • Highest Level of Education: A-Level or equivalent
  • Industry: Business Operations
  • Total years of experience: 2

Languages

Urdu
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
spanish
Elementary (A2)

Timeline

Sales assistant

AMS Laundrette
12.2024 - 07.2025

customer assisTANT

NEPS
02.2024 - 02.2024

LIBRARY ASSISTANT

high street library
06.2022 - 07.2022

BTEC Level 3 Business Diploma - Business

Bolton Sixth Form College

GCSES -

BOLTON MUSLIM GIRLS SCHOOL

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HAMNAH AFZAL