Hamish Armstrong

• De-escalated and resolved conflicts with firm and professional style.
• Assessed sites before events to identify potential risks or challenges.
• Maintained meticulous venue appearance by constantly verifying cleanliness and tidiness of public areas.
• Reported incidents to security team for resolution.
• In addition to these I further developed my social, teamwork, punctuality, resilience skills whilst working alongside lots of colleagues in an environment that requires constant communication and high levels of responsibility and thoroughness.
• Conducted comprehensive bag searches and ID checks.
• Interacted with guests and staff to build rapport.

I worked various roles within this business including: food preparation, kitchen maintenance, cleaning, pot wash, storage. Most of my time was spent alongside the head chef learning valuable skills revolving around these roles. I also further developed my teamwork skills, coordination skills, punctuality and resilience whilst working long and late shifts alongside many colleagues carrying a responsibility for events to go smoothly and to provide customers with special experiences.