HAMDA AHMED
CTRG Limited
Sheffield,SY
2
Languages
2
years of professional experience
Business Management with Law student and senior coordinator with hands-on experience in workforce operations, MI reporting, and data analysis. Produces reports for senior managers, identifies absence and performance risks, and supports process improvements that improved attendance, punctuality, and onboarding outcomes across multiple sites.
Work History
Senior coordinator
2 Years 4 Months- Produced operational reports for senior managers on trends and risks.
- Reduced weekend absence to under 5% using targeted support and management.
- Implemented new process to improve punctuality and consistency among employees.
- Monitored weekly MI reports to spot absence and performance trends daily.
- Investigated operational performance decline to 85% following identified onboarding gaps.
- Arranged targeted training for new starters to enhance KPI achievement.
- Assumed responsibilities of account manager during absence during annual leave through leadership knowledge.
- Supported recruitment across multiple sites, including newly acquired Kendal site.
- Investigated recurring lateness records and clock-in system faults.
- Collaborated with client stakeholders and colleagues to strengthen working relationships.
Education
BSc (Hons) - Business Management with Law
- Expected Graduation: 2029
- Achieved a First-Class average in Year 1
- Relevant areas of study include managing business and financial performance, marketing, human resource management, business decision-making, and data analysis.
- Completed projects involving business dashboards, data interpretation and business reporting.
A-Levels - Health and Social Care
- Distinction
Skills
MI Reporting
Data Analysis
Report Writing
Microsoft Excel
Workforce management
Administrative Systems
Microsoft Word
Microsoft PowerPoint
Presentation Skills
Languages
Somali (Native)
First Language
English (Fluent)
C2
Proficient
INTERESTS
- Member of ISOC Hallam, Islamic Sisters Society, participated in events and activities promoting community engagement and collaboration.
- Travelling
- Reading
RELEVANT PROJECTS
Business Performance Dashboard Project, Developed and analysed a business performance dashboard using business data. Identified trends, performance patterns and key insights to support decision-making. Produced a written report containing evidence-based recommendations. Achieved a 2.1 classification., Marketing Presentation Project. Collaborated within a project team to develop and deliver a marketing presentation. Presented findings to the class and received positive feedback for presentation delivery and audience engagement. Achieved a 2.1 classification.
VOLUNTEERING & EXTRACURRICULAR ACTIVITIES
Irise International, Volunteer, supported activities aimed at raising awareness and promoting positive change around menstrual health and wellbeing. Developed communication, teamwork and organisational skills through volunteering activities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Desired Job Title
Business AnalystBusiness Placement
Work Type
Full time
Location Preference
On-siteHybrid
Location:
Sheffield, SYManchester, MANLeeds, LDS
Open to relocation:
Yes
Minimum Desired Compensation
£26000/yr
Important To Me
Work-life balanceCompany cultureCareer advancementPersonal development programmesWorking remotely option
Timeline
Senior coordinator
CTRG Limited
06.2024 - CurrentRead More
Sheffield Hallam University
BSc (Hons) from Business Management with Law
Read More
Longley Park Sixth Form
A-Levels from Health and Social Care
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