Summary
Overview
Work History
Education
Skills
Timeline
Languages
Certification
Teacher
Halina Frihauf

Halina Frihauf

Music Teacher
Northampton,Northamptonshire

Summary

Professional Customer Assistant and hardworking People Clerk with five years of experience within high-volume retail environment.. Enthusiastic, Polite and Professional person with strong communication and multitasking skills. Experienced in several departments (e.g. HR, George, Optical, Home Shopping, Warehouse)
Individual dedicated to delivering customers advice, guarantee customer satisfaction and talented in supporting company employees. Polite and professional person with strong communication speaking three languages fluently Ukrainian, Polish and Russian. Provided translation assistance to customers from other European countries. Looking for a new, challenging role with the possibility of further development.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certificate

Work History

Warehouse Operative

Asda GEORGE Distribution Centre
Brackmills, Northampton , Northamptonshire
10.2022 - Current

Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
Prepared items for timely dispatch and safe transportation.
Recorded number and quality of products, taking appropriate action.

Performed tagging and labelling of warehouse inventory.

Minimised product damage, ensuring goods were correctly handled and stored to task specifications.

Customer assistant GEORGE Department

Asda Superstore High Wycombe
High wycombe , Buckinghamshire
06.2021 - 09.2022

Maintained sales GEORGE department stock levels through consistent monitoring and regular replenishments.

Carried out regular quality checks to ensure displayed products were in good, saleable condition.
Listened actively to customer concerns, confusions and needs for excellent communication.
Offered advice on product selection for enhanced levels of support and service.

People Clerk

Asda High Wycombe
High Wycombe , Buckinghamshire
06.2019 - 05.2021

Assisting HR with process of recruitment, including prepared of documents for new candidates, assisting with interviews

Maintaining paper, digital and electronic employee records, including holiday, sickness leaves, risk assessment, right to work

Entering employee data into computer database

Streamlined operations by organising files and documents to implement improved workflow and organisation

Scheduled and confirmed appointments for entire management team

Managed clerical needs of company employees, including copying, faxing and file management.

Voluntary Teaching Assistant

Polish Saturday School
High Wycombe , Buckinghamshire
09.2018 - 06.2019

Helping teachers to plan learning activities and complete records.

Supporting teachers in managing class behaviour

Listening to children read, reading to them or telling them stories.

Helping children who need extra support to complete tasks.

Getting classroom ready for lessons and clearing away materials and equipment after lessons.

Collaborated with school administration to organise musical programmes for school productions.

Personal Shopper

Asda High Wycombe
High Wycombe , Buckinghamshire
04.2018 - 06.2019

Picked items for customer orders with focus on quality.

Maximised customer satisfaction, suggesting suitable substitutes for dated or unavailable products.

Worked quickly to pack orders in efficient way and minimise damage or shifting of products.

Chose top-quality items to fulfil customer orders.

Assisted customers with product selection, sales, and returns.

Informed customers on billing procedures, processed payments and provided assistance to set up payment options.

Ensured optimal food quality by maintaining food and groceries at proper temperature, in accordance with food and safety standards.

Education

Master of Musicology - MA Musicology

Cardinal Stefan Wyszynski University
Warsaw, Poland
10.1993 - 06.1998

A-Levels - Music Teacher

Music And Pedagogy College
Lviv, Ukraine
09.1990 - 06.1992

Skills

  • Enjoy working with people Patient, tactful, diplomatic and approachable
  • Respect importance of confidentiality, work accurately with employees' personal details, good attention to detail, use databases, spreadsheets, word processing
  • Full clean driving license
  • Fluent in Polish, Russian and Ukrainian

Timeline

Warehouse Operative

Asda GEORGE Distribution Centre
10.2022 - Current

Customer assistant GEORGE Department

Asda Superstore High Wycombe
06.2021 - 09.2022

People Clerk

Asda High Wycombe
06.2019 - 05.2021

Voluntary Teaching Assistant

Polish Saturday School
09.2018 - 06.2019

Personal Shopper

Asda High Wycombe
04.2018 - 06.2019

Master of Musicology - MA Musicology

Cardinal Stefan Wyszynski University
10.1993 - 06.1998

A-Levels - Music Teacher

Music And Pedagogy College
09.1990 - 06.1992

GreenCross First Aid Course

Level 3 Award in First Aid at Work


Full (clean) driving licence

Languages

Polish
Native language
Ukrainian
Master or proficient
C2
Russian
Master or proficient
C2

Certification

GreenCross First Aid Course

Level 3 Award in First Aid at Work


Full (clean) driving licence

Halina FrihaufMusic Teacher