Professional Customer Assistant and hardworking People Clerk with five years of experience within high-volume retail environment.. Enthusiastic, Polite and Professional person with strong communication and multitasking skills. Experienced in several departments (e.g. HR, George, Optical, Home Shopping, Warehouse)
Individual dedicated to delivering customers advice, guarantee customer satisfaction and talented in supporting company employees. Polite and professional person with strong communication speaking three languages fluently Ukrainian, Polish and Russian. Provided translation assistance to customers from other European countries. Looking for a new, challenging role with the possibility of further development.
Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
Prepared items for timely dispatch and safe transportation.
Recorded number and quality of products, taking appropriate action.
Performed tagging and labelling of warehouse inventory.
Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
Maintained sales GEORGE department stock levels through consistent monitoring and regular replenishments.
Carried out regular quality checks to ensure displayed products were in good, saleable condition.
Listened actively to customer concerns, confusions and needs for excellent communication.
Offered advice on product selection for enhanced levels of support and service.
Assisting HR with process of recruitment, including prepared of documents for new candidates, assisting with interviews
Maintaining paper, digital and electronic employee records, including holiday, sickness leaves, risk assessment, right to work
Entering employee data into computer database
Streamlined operations by organising files and documents to implement improved workflow and organisation
Scheduled and confirmed appointments for entire management team
Managed clerical needs of company employees, including copying, faxing and file management.
Helping teachers to plan learning activities and complete records.
Supporting teachers in managing class behaviour
Listening to children read, reading to them or telling them stories.
Helping children who need extra support to complete tasks.
Getting classroom ready for lessons and clearing away materials and equipment after lessons.
Collaborated with school administration to organise musical programmes for school productions.
Picked items for customer orders with focus on quality.
Maximised customer satisfaction, suggesting suitable substitutes for dated or unavailable products.
Worked quickly to pack orders in efficient way and minimise damage or shifting of products.
Chose top-quality items to fulfil customer orders.
Assisted customers with product selection, sales, and returns.
Informed customers on billing procedures, processed payments and provided assistance to set up payment options.
Ensured optimal food quality by maintaining food and groceries at proper temperature, in accordance with food and safety standards.
GreenCross First Aid Course
Level 3 Award in First Aid at Work
Full (clean) driving licence
GreenCross First Aid Course
Level 3 Award in First Aid at Work
Full (clean) driving licence