Halimat Ogboye
Erith,London
Summary
Customer-focused professional skilled in addressing inquiries and delivering tailored solutions. Cultivates strong relationships to enhance satisfaction and actively listens to understand needs. Collaborates with colleagues to promote a supportive environment while ensuring cleanliness and safety in the workplace.
Overview
1
1
Certification
Work History
Good London Hotel
work experience
Royal Victoria Dock
06.2026 - 06.2026
- Facilitated customer discussions to understand preferences and enhance satisfaction to better understand needs and deliver excellent service.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Actively listened to customers to fully understand requests and address concerns.
- Built and maintained courteous and effective working relationships.
- Maintained clean, safe working environments to eliminate accident risks.
- Developed excellent working knowledge of industry trends and improvements in processes.
Education
GCSEs - Business
st johns catholic comprehensive school
Gravesend, KEN 2022 - 2027
Skills
- Customer service
- Customer engagement
- Customer feedback integration
- Health and safety awareness
- Team collaboration
- Communication skills
- Active listening
- Relationship building
- Willingness to learn
- Training development
Certification
- [St Johns catholic Comprehensive school] certified
- Level 2 community sports leadership
Hobbies and interests
- Fashion and current trends
- Online fashion research
- Product reviews and research
- Exploring new styles
- Discovering new brands
- Trying new experiences
- Keeping up with new products
- Comparing products before purchasing
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of helping customers to find their luggage and helping out in the bar with cleaning cutlery and speaking with dcustomers who may need anything from the bar.
Timeline
Good London Hotel
work experience
06.2026 - 06.2026
GCSEs - Business
st johns catholic comprehensive school
2022 - 2027