Professional summary
Work history
Education
Skills
Accomplishments
Timeline
Affiliations
CLINICAL PLACEMENTS
Overview
Newly qualified nurse

HALIMA SENTAMU

Hope Quality Care Ltd
Chessington,Surrey

Work history

Senior Support Worker Hope Quality Care Ltd

3 Years 9 Months
Hope Quality Care Ltd | London, London | 2023.02 - Current
  • Coordin.• Coordinated community activities to enhance social integration and client participation.

• Conducted safety checks to minimize falls and accidents during daily routines.

• Performed housekeeping tasks to maintain clean and safe homes for clients.

• Managed care for six patients across the bay.

Senior Support Worker Voyage Care

1 Year 8 Months
Voyage Care | Leatherhead, Surrey | 2023.06 - 2025.02
  • Implemented safeguarding procedures daily to maintain safe client environments.
  • Completed risk assessments consistently to reduce hazards and prevent incidents.
  • Promoted dignity and respect during client interactions to foster positive relationships.

  • Collaborated closely with clients' families to develop personalised care plans.
  • Delivered tailored therapeutic interventions to improve the client's quality of life.
  • Protected the confidentiality of client information in accordance with data protection act regulations.
  • Managed clients' challenging behaviours, resulting in a safer environment.

Senior support worker

2 Years 7 Months
Ayai Care Services | London, London | 2022.05 - 2024.12
  • Improved service delivery efficiency by 20% through team leadership.
  • Developed personalised care plans, which improved health outcomes by 15%.
  • Collaborated with families to enhance client satisfaction by 25%.
  • Resolved conflicts, reducing incidents by 30%.
  • Ensured 100% compliance with Data Protection Act requirements.

Senior support worker

5 Years 5 Months
Action for Children | Kingston upon Thames, surrey | 2018.05 - 2023.10

• Managed challenging behaviour by establishing standards for safety-focused, positive interactions, which resulted in a 30% improvement in client satisfaction.

• Handled emergencies with prompt action, safeguarding 100% of individuals while minimising foreseeable risks.

• Oversaw medication administration by following prescriptions for dosage and timing accuracy, achieving a 98% compliance rate.

• Coordinated training sessions to elevate team capability, leading to a 25% increase in stronger client outcomes.

  • Coordinated training sessions to elevate team capability for stronger client outcomes.

Senior Care Assistant

4 Years 7 Months
Greensleeves Care | New Malden, Kingston upon Thames | 2014.10 - 2019.05
  • Coordinated daily elder care to uphold resident comfort and safety standards.
  • Managed personal care routines to promote independence and preserve dignity.
  • Administered medication according to dosing instructions, maintaining strict compliance.
  • Supervised routine cleaning work to sustain safe, hygienic living environments for over 35 patients.

Kingston Residents' Independent Scrutiny Panel

4 Years 8 Months
Kingston Council | Kingston upon Thames, Surrey | 2013.04 - 2017.12
  • Led service improvement and value-for-money initiatives for housing services, supporting over 250 residents.
  • Achieved 92% tenant satisfaction rating through targeted quality enhancements, resident consultation programmes, and responsive service delivery.
  • Implemented service review recommendations that improved operational efficiency while maintaining high-quality outcomes.
  • Developed engagement initiatives that increased resident participation by 30%, strengthening community involvement and informing continuous service improvements.

Activity coordinator

7 Years 8 Months
African Family Support Services | Kingston upon Thames, Surrey | 2006.04 - 2013.12

• Increased participant engagement by 30% through tailored fitness classes.

• Boosted morale and teamwork by 25% by facilitating interactive workshops.

• Enhanced participant satisfaction to 90% through innovative programme designs.

Education

Master of Science (Merit) - Adult Nursing

Kingston University | Kingston upon Thames | 2024.09 - 2026.08

BSc (Hons) - Criminology & Sociology

Kingston University | Kingston upon Thames | 2011.09 - 2014.08

NVQ Level 4 - Children, Young People and Family Practitioner

Care Skills Academy | Kingston upon Thames | 2020.01 - 2023.08

NVQ Level 3 - Adult & Children Care

Care Skills Academy | Bracknell, RG12 1WA | 2021.02 - 2023.08

Higher National Diploma - In Health Studies

South Thames College | Putney, Wandsworth | 2007.09 - 2009.08

Level 2 Level 2 Certificate in Safe Handling & Adm - Safe Handling & Administration of Medication

Careskills Academy | Bracknell, RG12 1WA | 2020.02 - 2020.08

Skills

Clinical Assessment and Critical Decision-Making
Medication Administration and Patient Safety
Recognition and Management of Patient Deterioration
Risk Assessment
Safeguarding
and Advocacy
Infection Prevention
Control
and Wound Care Management
Effective infection control practices
wound assessment
treatment
and promotion of healing.
Care Planning
Coordination
and Discharge Management
Person-centred care planning
coordination of services
discharge preparation
and continuity of care.
Clinical Documentation and Digital Record Management
Accurate record keeping
use of electronic patient records
and maintenance of legal and professional standards.
Communication and SBAR Handover Skills
Clear verbal and written communication
active listening
therapeutic relationships
and effective SBAR communication.
Multidisciplinary Team Collaboration and Leadership
Working collaboratively within multidisciplinary teams
delegating appropriately
supporting colleagues
and demonstrating leadership skills.
Professionalism
Compassion
and Emotional Intelligence
Delivering compassionate patient-centred care with empathy
professionalism
resilience
adaptability
and cultural sensitivity.

Accomplishments

Achieved MSc Adult Nursing (Merit) while balancing professional employment and family responsibilities.

• Completed nursing placements across Acute Medicine, ITU/HDU, Primary Care and Residential Care settings.

• Built over 15 years of experience supporting adults, older people, children and young people in health and social care environments.

• Progressed into Senior Support Worker positions demonstrating leadership, safeguarding expertise and care coordination skills.

• Served as Kingston University Course Representative, representing student voices and contributing to continuous improvement initiatives.

Timeline

Kingston University

Master of Science (Merit) from Adult Nursing
2024.09 - 2026.08Read More

Senior Support Worker Voyage Care

Voyage Care
2023.06 - 2025.02Read More

Senior Support Worker Hope Quality Care Ltd

Hope Quality Care Ltd
2023.02 - CurrentRead More

Senior support worker

Ayai Care Services
2022.05 - 2024.12Read More

Care Skills Academy

NVQ Level 3 from Adult & Children Care
2021.02 - 2023.08Read More

Careskills Academy

Level 2 Level 2 Certificate in Safe Handling & Adm from Safe Handling & Administration of Medication
2020.02 - 2020.08Read More

Care Skills Academy

NVQ Level 4 from Children, Young People and Family Practitioner
2020.01 - 2023.08Read More

Senior support worker

Action for Children
2018.05 - 2023.10Read More

Senior Care Assistant

Greensleeves Care
2014.10 - 2019.05Read More

Kingston Residents' Independent Scrutiny Panel

Kingston Council
2013.04 - 2017.12Read More

Kingston University

BSc (Hons) from Criminology & Sociology
2011.09 - 2014.08Read More

South Thames College

Higher National Diploma from In Health Studies
2007.09 - 2009.08Read More

Activity coordinator

African Family Support Services
2006.04 - 2013.12Read More

Affiliations

  • Course representative at Kingston University, advocating for student needs • Volunteer experience in church youth programmes, tutoring and recreational activities

CLINICAL PLACEMENTS

Croydon Health Services NHS Trust

Surgica Ward

  • Assessed and monitored patients with acute medical conditions.
  • Undertook NEWS2 observations and escalated concerns appropriately.
  • Participated in medication administration under supervision.
  • Maintained accurate clinical documentation.
  • Collaborated with nurses, doctors and allied health professionals.
  • Contributed to discharge planning and continuity of care.

Intensive Teatment Unit (ITU/HDU)

  • Supported care delivery for critically ill patients requiring enhanced monitoring.
  • Monitored vital signs and recognised signs of deterioration.
  • Participated in multidisciplinary discussions and patient-centred care delivery.
  • Developed understanding of critical care nursing and patient safety principles.

Fairfield 1 & Edgecombe 1 Wards

  • Assisted with daily nursing interventions and patient care.
  • Supported patients with activities of daily living.
  • Promoted dignity, comfort and patient safety.
  • Maintained accurate care records.

Wimbledon Village GP Practice

  • Performed patient observations and assessments.
  • Supported long-term condition management.
  • Delivered health promotion and patient education.
  • Developed understanding of primary care pathways.

Coombe Hill Manor Care Home

  • Delivered holistic care to older adults with complex needs.
  • Participated in medication management processes.
  • Supported care planning and patient assessments.
  • Worked collaboratively with relatives and multidisciplinary teams.
21
Years of experience
13
years of post-secondary education

NMC Registered Adult Nurse with an MSc Adult Nursing (Merit) from Kingston University and over 15 years' experience delivering person-centred care across acute healthcare, primary care, residential care, supported living and community settings. Experienced in caring for adults with complex physical, psychological and social care needs.

Clinical placements in acute medicine, ITU/HDU, primary care and residential care have strengthened skills in patient assessment, NEWS2 monitoring, medication administration, venepuncture, safeguarding, multidisciplinary team working and evidence-based nursing practice. Recognised for strong communication, leadership and patient advocacy, with a commitment to delivering safe, compassionate and high-quality care aligned with NMC standards and NHS values.

HALIMA SENTAMUNewly qualified nurse