Hakim Emmanuel
Brixton
Summary
Front Counter Hostess with front of house experience greeting patrons and answering multi-line phone to promote customer service excellence and support positive climate. Accurately maintains record of daily entrances and sale and informs manager of business needs. Fosters clean and welcoming front counter area to achieve daily objectives.
Overview
2
2
years of professional experience
Work History
Front of House
Leon Restaurant
01.2024 - 06.2024
- Enhanced culinary and interpersonal skills in a fast-paced environment, ensuring efficient service and customer satisfaction.
- Streamlined front of house operations for improved efficiency and overall guest experience.
Kitchen Staff
Brixton Soup Kitchen
08.2022 - 10.2022
- Maintained composure and professionalism in challenging situations, ensuring a supportive and respectful environment for all patrons.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Customer Service and Order Handling
Mac Factory
09.2023 - 12.2023
- Faced challenges with customer service and taking orders in a newly established store, adapting quickly to new procedures and systems.
- Provided exceptional support for customers, leading to increased loyalty and repeat business.
Education
Level 3 Maths -
East London Arts And Music
45a Maltings Cl, London E3 3TA06.2024
High School Diploma -
East London Arts And Music
45a Maltings Cl, London E3 3TA06.2024
Skills
- Adaptability and Efficiency: With over a year of diverse professional experience, I have developed the ability to swiftly adapt to new environments and tasks For instance, when the Brixton Soup Kitchen was refurbished, I efficiently relocated kitchen items and adapted quickly to new processes, demonstrating my capability to manage multiple responsibilities effectively
- Effective Communication: I excel in engaging with individuals from various backgrounds, articulating ideas clearly and courteously My communication skills have been honed through extensive interaction with customers, colleagues, and superiors, fostering positive relationships and contributing to a cohesive working environment
- Flexibility: I recognize the importance of flexibility in today's dynamic workplace and am available for shifts on both weekdays and weekends This flexibility allows me to accommodate changing schedules and support team objectives with a proactive mindset
fighting, forex, cooking and modelling
I'm a Muay Thai fighter who participates in interclub competitions and trains for amateur fights from time to time. Additionally, I engage in forex trading as a side hustle during my spare time. I also enjoy cooking in my free time, inspired by my dad, who is a chef, and I aspire to follow in his footsteps. Lastly, I have a passion for modeling and fashion shows.
Timeline
Front of House
Leon Restaurant
01.2024 - 06.2024
Customer Service and Order Handling
Mac Factory
09.2023 - 12.2023
Kitchen Staff
Brixton Soup Kitchen
08.2022 - 10.2022
Level 3 Maths -
East London Arts And Music
High School Diploma -
East London Arts And Music
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