Hajara Ahmed
Bolton,Greater Manchester
Summary
A highly organised and proactive young individual with an approachable and warm demeanour; proven ability of adaptability and leadership.
Overview
3
3
years of professional experience
Work history
Early Careers Business Apprentice
Konica Minolta
Manchester
2023.09 - Current
- Exposure to various departments (business analysis, project management, technology)
- Worked collaboratively with stakeholders on projects to meet business needs
- Streamlined processes using lean methodologies, improved operational efficiency significantly.
Project Coordinator
Oromo Youth Association
Manchester
2023.06 - Current
- Freelance role
- Offered new ideas and new ways of events, like weekly quiz nights and culture days
- Improved my communication skills through presenting and speaking to large groups of people
Housing officer
SBHL
Manchester
2023.06 - 2023.08
- Ensured all service users were supported and handled any queries they had.
- Minimised conflict when handling complaints and communications in stressful situations.
- Used active listening and communication skills to understand the different needs of the service users and improve their satisfaction.
Customer assistant
Primark
Manchester
2022.03 - 2022.10
- Provided fast checkout service with high levels of customer care and transaction speed.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Improved customer relations promptly addressing queries and concerns.
Education
A-Levels - BTEC Level 3 Extended Diploma In Business
Bolton Sixth Form College
GCSEs -
Harper Green School
Affiliations
- I'm apart of a run club which I attend weekly
- I am a hairstylist
- I love to travel
Timeline
Early Careers Business Apprentice
Konica Minolta
2023.09 - Current
Project Coordinator
Oromo Youth Association
2023.06 - Current
Housing officer
SBHL
2023.06 - 2023.08
Customer assistant
Primark
2022.03 - 2022.10
A-Levels - BTEC Level 3 Extended Diploma In Business
Bolton Sixth Form College
GCSEs -
Harper Green School