Experienced CCTV Control Room Operator with knack for maintaining security and safety. Enhanced surveillance protocols, leading to noticeable drop in incidents. Quick thinker, always ready to respond to emergencies and ensure smooth operations.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
CCTV control room operator
Bidvest Noonan _ Savills Whitecity Place
London
06.2022 - 01.2025
Utilised various cameras to capture different angles of instant activities.
Conducted daily equipment checks to detect discrepancies and failures.
Responded to radio checks to support smooth communications.
Recorded complaints, incidents and emergencies on database to maintain accurate information.
Answered phones, transferred calls and maintained switchboards to triage communications.
Dealt with alarm activation to determine cause and inform security manager.
Assisted in emergency evacuation drills, ensuring all staff understood procedures.
Upheld strict access controls for ensuring building security.
Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
Security officer
TMA
London
10.2021 - 06.2022
Checked bags and identification with keen eye for detail.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Operated detecting devices to screen individuals, preventing prohibited articles within restricted areas.
Implemented loss prevention strategies and handled shoplifters for retail clients.
De-escalated threatening behaviour with firm and commanding presence.