Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
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PARDEEP KAUR

hounslow,United Kingdom

Summary

Motivated care assistant with strong attention to detail and a commitment to exceptional patient care. Demonstrated expertise in educating patients and families, complemented by excellent communication skills. Proven track record in delivering outstanding customer service and managing guest inquiries in hospitality settings.

Overview

9
9
years of professional experience
2024
2024
years of post-secondary education

Work history

Food and beverage assistant

Fairmont Windsor Park
Egham, United Kingdom
09.2023 - 06.2025
  • Adhered to health and hygiene standards during food handling and restaurant cleaning.
  • Delivered exceptional customer service through friendly and helpful interactions.
  • Executed daily setup and pack down duties, including cash counting and stock replenishment.
  • Processed customer payments via cheque, cash, and card transactions.

Housekeeping supervisor

Hilton London Metropole
hounslow, United Kingdom
06.2023 - 09.2023
  • Inspected rooms to ensure quality and detail adherence to brand standards.
  • Audited cleaned rooms to verify compliance with cleanliness standards.
  • Motivated cleaning staff to complete housekeeping tasks within designated timeframes.
  • Collaborated with front desk staff to address guest requests swiftly, maximising satisfaction.

Housekeeping attendant

Fairmont Windsor Park
Egham, United Kingdom
07.2022 - 09.2023
  • Executed cleaning duties across all guest areas and back of house.
  • Delivered professional and friendly service to enhance guest experiences.
  • Ensured adherence to housekeeping departmental standards for quality control.
  • Responded promptly to guest requests for miscellaneous items.
  • Reported maintenance issues to uphold facility standards.

Nursing

Sharma Clinic
Jalandhar, India
08.2016 - 03.2022
  • Gathered information on patients' medical histories, symptoms, and visit reasons.
  • Prepared patients for examinations and assisted doctors during procedures.
  • Administered prescribed medications and provided wound care.
  • Documented changes in patients' conditions and reported findings to doctors.
  • Ensured clinic maintained adequate medical supplies and equipment.
  • Delivered proper care to elderly patients according to individual needs.
  • Managed patient rooms, shared living areas, and nursing stations efficiently.
  • Developed individualised nursing care plans tailored to each patient's requirements.

Education

Master of Science - Management

University of Salford

Bachelor of Arts - General

Arni University

Intermediate Level - Non-Medical (Science)

British Olivia School
Jalandhar, Punjab

Matriculation - undefined

British Olivia School
Jalandhar, Punjab

Skills

  • Problem solving
  • Team management
  • Leadership
  • Pressure resilience
  • Communication skills
  • Staff development

Accomplishments

Employee of the month (Fairmont Windsor Park)

Languages

Punjabi
Hindi
English

Personal Information

Date of birth: 02/18/97

Timeline

Food and beverage assistant

Fairmont Windsor Park
09.2023 - 06.2025

Housekeeping supervisor

Hilton London Metropole
06.2023 - 09.2023

Housekeeping attendant

Fairmont Windsor Park
07.2022 - 09.2023

Nursing

Sharma Clinic
08.2016 - 03.2022

Bachelor of Arts - General

Arni University

Intermediate Level - Non-Medical (Science)

British Olivia School

Matriculation - undefined

British Olivia School

Master of Science - Management

University of Salford

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PARDEEP KAUR