
Accomplished English Language Education Specialist, Academic Leader, and Organisational Development & Training Professional with over 18 years of international experience across Saudi Arabia, the United Kingdom and Pakistan. Proven expertise in English language education, Foundation Year English Programmes, ESOL, Communication Skills, curriculum development, teacher development and academic leadership.
Currently serving as Director of Organisational Development & Client Relations at KQ Solicitors, leading organisational development initiatives, staff development, strategic planning and stakeholder engagement to enhance organisational performance and continuous improvement.
Previously served as an ESL Instructor at the English Language Institute (ELI), King Abdulaziz University, where I delivered Foundation Year English Language Programme and Communication Skills courses, assessed student learning, utilised Blackboard Learning Management System (LMS), and actively contributed to professional development initiatives, academic workshops and departmental activities.
As Founding Director of Gulzar Begum School of Excellence (GBSE), I provide strategic educational leadership, curriculum oversight and institutional development, supporting educational excellence through innovation, collaboration and continuous improvement.
Recognised for delivering high-quality teaching, leading professional development initiatives and supporting institutional excellence through collaborative leadership, effective communication and a commitment to lifelong learning.
Strategic Educational Leadership
Founded Gulzar Begum School of Excellence with the vision of providing high-quality English-medium education through the Oxford curriculum alongside the national curriculum.
Provide strategic leadership for academic planning, curriculum implementation, institutional development and long-term school improvement.
Promote a culture of educational excellence, innovation and continuous improvement through collaboration with the leadership team.
Academic Development & School Improvement
Guide teacher development, quality assurance and curriculum enhancement initiatives.
Mentor school leaders and teachers to strengthen teaching quality and professional practice.
Build strong partnerships with parents, educators and the wider community to support student achievement and institutional growth.
Strategic Leadership & Organisational Development
Lead organisational development initiatives to enhance organisational effectiveness, operational performance and service quality.
Develop and implement organisational policies, procedures and quality improvement strategies aligned with organisational objectives.
Collaborate with senior leadership to support strategic planning, organisational growth and continuous improvement.
Identify opportunities to strengthen organisational performance through innovation, effective planning and best practice.
Staff Development & Training
Design and deliver induction, mentoring and professional development programmes that strengthen staff capability and organisational performance.
Coach and support employees through professional guidance, fostering collaboration, accountability and continuous learning.
Deliver internal training sessions that enhance communication, customer service and workplace effectiveness.
Promote a positive learning culture by encouraging professional growth and knowledge sharing across the organisation.
Client Relations & Stakeholder Engagement
Build and maintain strong professional relationships through effective communication and a client-focused approach.
Liaise with internal and external stakeholders to ensure responsive, high-quality service delivery.
Support initiatives that enhance client satisfaction, organisational reputation and long-term stakeholder confidence.
Handle sensitive matters with professionalism, discretion and sound judgement.
Teaching & Learning
Delivered Foundation Year English Language Programme and Communication Skills modules to undergraduate students from diverse educational and cultural backgrounds.
Planned and delivered learner-centred lessons using communicative teaching methodologies that promoted language proficiency, academic confidence and learner independence.
Created engaging and inclusive learning environments that encouraged active participation, critical thinking and collaborative learning.
Adapted teaching strategies to meet the learning needs of students with varying levels of English language proficiency.
Assessment & Student Support
Designed, administered and evaluated formative and summative assessments in accordance with institutional quality standards.
Monitored student progress, provided constructive feedback and implemented support strategies to improve learner achievement.
Maintained accurate academic records and ensured assessment procedures complied with university requirements.
Utilised Blackboard Learning Management System (LMS) for teaching, assessment, communication and course administration.
Academic Contribution & Professional Development
Designed and delivered professional development workshops for teaching colleagues, sharing effective teaching practices and innovative classroom strategies.
Participated in academic workshops, symposiums and continuing professional development activities to enhance teaching practice and academic excellence.
Contributed to departmental committees and collaborative initiatives supporting programme quality, curriculum enhancement and institutional development.
Worked collaboratively with colleagues to promote student success and maintain high academic standards within the Foundation Year Programme.
Key Areas of Expertise Demonstrated
Foundation Year English Language Programmes
English for Academic Purposes (EAP)
ESOL & Communication Skills
Curriculum Delivery
Student Assessment
Blackboard Learning Management System
Teacher Development
Academic Collaboration
Quality Enhancement
CORE COMPETENCIES
Academic Leadership
Academic Leadership
Educational Management
Organisational Development
Strategic Planning
Staff Development
Quality Enhancement
Teaching & Learning
English Language Education
Foundation Year English Language Programmes
ESOL
Communication Skills
Curriculum Development
Student-Centred Learning
Professional Skills
Teacher Development
Professional Development
Blackboard Learning Management System (LMS)
Stakeholder Engagement
Public Speaking
Leadership Training