Greta Pochetti

Ciullosteria

London, Wandsworth

07.2021 - 12.2022

Checked in with customers during meals to check orders were received correctly and met guests' expectations.
Informed kitchen staff regarding order and requirements.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Assisted waiters during big events and functions to preserve smooth workflow.
Arranged tables and set up linens and silverware in preparation for guests.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Greeted and escorted guests to tables.
Kept carpeted and hard floors clean and clear of debris, minimising risks to guests and staff.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Sprayed used crockery and cutlery items with hot water to loosen and remove food residue ahead of washing.
Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.