Greg Lambden

Supporting multiple squads across Enterprise Digital, coaching teams in Agile ways of working to improve delivery performance, strengthen collaboration, and embed a culture of continuous improvement. Partnering with Product Owners, Engineering Leads, and stakeholders to remove blockers, improve key delivery metrics, and enable teams to deliver customer-focused outcomes at pace.

• Led 200+ product launches each year and exceeded sales and engagement targets regularly.
• Managed team of Go To Market Specialists through line leadership and coaching.
• Trained and mentored team members to strengthen professional development.
• Facilitated cross-functional teams to deliver launch plans efficiently.
• Built strong relationships with internal and external stakeholders.

• Enabled cross functional digital squads to deliver high-quality features.
• Embedded a culture of continuous improvement through Agile practices.
• Drove digital delivery removing blockers, aligning stakeholders and ensuring collaboration across UX, development and content to accelerate delivery of website, apps and digital services
• Improved team predictability, throughput and cycle time using Kanban boards and reporting tools.
• Fostered a collaborative environment to enhance team performance.

• Delivered digital projects from discovery to launch managing budgets in excess of £1'000'000 and consitently hitting deadlines and KPIs.
• Led cross-functional teams of UX designers, developers, content, analysts and external vendors to deliver high quality digital projects with a 96% stakeholder satisfaction rate.
• Managed stakeholder communication across senior leadership teams, product teams and clients ensuring alignment and transparent reporting.
• Created and managed bespoke project documentation.

• Collaborated with product owners to draft digital estate content aligned to brand guidelines.
• Refined digital content to hit conversion and bounce-rate targets.
• Monitored and reviewed live content performance to keep standards high.