Lucia Knight
Rayleigh ,Essex
Summary
I am a highly organised, efficient, and innovative individual. I am confident that I would be a great fit for your organisation. I am proactive, detail-oriented, and skilled at prioritising tasks effectively. I enjoy working in fast-paced environments where organisation and communication are key.
Overview
8
8
years of post-secondary education
7
7
years of professional experience
Work history
Sport Administrator
New Hall School
2022.11 - 2025.12
- Supported the Director of Sport and the 12 Heads of Sport with the administration of curriculum sport.
- Organised and coordinated sports events, fixtures, competitions, sport camps, tournaments including scheduling, logistics, undertaking risk assessments and arranging transport and hospitality.
- Assisted in planning UK and overseas sports tours and trips to enhance sports development.
- Acted as main point of communication for parents and visiting schools by answering emails, phone calls as well as drafting and distributing letters with key updates, events and any other relevant information to ensure effective and clear communication.
- Liaised with the Communications and Marketing department to promote each sport, sport camps and events.
- Set up and manage payments for parents related to sports activities.
- Prepare meeting agendas, taking detailed minutes and distributing as required, and was the Club Secretary for New Hall School Swim Club.
Swimming Teacher
SplashnSwim
2024.04 - 2026.07
- Planning and delivering 1-2-1 sessions to suit each individual swimmer dependent on their current ability.
- Encouraging swimmers to reach their full potential.
- Regularly assess swimmers and give them constructive feedback.
- Correcting faults in swimming techniques and identifying ways to improve.
Assistant Manager
Belfairs Swim Centre
2021.09 - 2022.11
- Managed daily operations of the swim centre, driving membership sales and revenue.
- Ensured compliance with company policies and delivered high-quality customer service.
- Met financial targets and key performance indicators through efficient programming and staffing.
- Oversaw swim school operations, addressing queries and managing communications effectively.
- Managed the invoice payments for the Centre.
Lifeguard & Customer Service Advisor
Southend Leisure & Tennis Centre
2019.07 - 2021.09
- Implemented all pool rules and regulations, and maintained a clean, hygienic and safe environment for customers.
- Enforced health and safety policies to customers, throughout the entire centre during the pandemic.
- First aid trained to deal with any types of injuries on poolside or dryside.
- Delivered exceptional customer service by warmly welcoming guests, answering phones and emails in a professional manner and anticipating their needs, whilst managing complaints sensitively while adhering to company guidelines.
Education
Level 2 Diploma - Active Leisure Apprenticeship
ICON training
2019.07 - 2021.07
Level 2 Award - Employment Awareness in Active Learning and Leisure
BTEC Level 3 Sport Diploma -
Barking Abbey Sixth Form
2017.09 - 2019.01
GCSEs -
Greensward Academy
2012.09 - 2017.07
Skills
- Results-driven professional with a strong work ethic, consistently exceeding targets and deadlines
- Skilled at prioritising workload
- Solutions-focused and conscientious team member who always has a “can-do” attitude
- Well organised, self-motivated and has a positive attitude
- Works well in high-pressure situations
- Enthusiastic, cheerful and a team player
- Advanced problem-solving skills
References
Mr Vince Holden, Vice Principal of New Hall School
07432 860 983
Hobbies & Interests
In my spare time, I enjoy playing netball, which allows me to be part of a team while sharing my skills and experience with others. I also enjoy photography, particularly capturing special moments while travelling and spending time with family and friends.
I recently spent six months travelling around Asia, which was an incredible experience. It gave me the opportunity to immerse myself in different cultures, meet people from around the world, and develop my confidence, independence, and adaptability. It was a rewarding experience that broadened my perspective and created memories that will stay with me for life.
Timeline
Swimming Teacher
SplashnSwim
2024.04 - 2026.07
Sport Administrator
New Hall School
2022.11 - 2025.12
Assistant Manager
Belfairs Swim Centre
2021.09 - 2022.11
Level 2 Diploma - Active Leisure Apprenticeship
ICON training
2019.07 - 2021.07
Lifeguard & Customer Service Advisor
Southend Leisure & Tennis Centre
2019.07 - 2021.09
BTEC Level 3 Sport Diploma -
Barking Abbey Sixth Form
2017.09 - 2019.01
GCSEs -
Greensward Academy
2012.09 - 2017.07