Greg Kozlovski
London
Summary
A quick learner, used to working under high pressure whilst remaining professional and accurate. Experienced in working independently or as part of a larger team in various types of environments.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
IT Support Engineer
Gather Technology
2024.11 - 2026.04
- Azure Infrastructure: Provisioned and managed Azure Virtual Machines, ensuring availability, performance, and compliance.
- Identity & Access Management (Entra ID / AD DS): Managed users, roles, and access policies across hybrid environments; implemented Conditional Access, MFA, and application provisioning via Entra ID.
- Microsoft 365 & Teams Administration: Administered users, mailboxes, and licensing; managed Exchange Online (mailbox migrations incl. PST ingestion, shared mailboxes, rules) and Teams voice (number porting, calling plans, Direct Routing).
- End-User & VDI Support (Citrix): Resolved Citrix VDI issues including session connectivity, application access, and profile management.
- Device & Endpoint Management: Delivered end-to-end provisioning using Microsoft Intune and Apple Business Manager, ensuring compliance with security policies.
- Collaboration Platforms: Managed SharePoint Online and OneDrive, including site creation, permissions, and data migrations.
- Compliance & Auditing (Microsoft Purview): Conducted audits and monitored compliance activities using Microsoft Purview.
1st Line Support
Iconology
2022.07 - 2024.11
- Virtualization (Hyper-V): Configured and maintained virtual machines to optimise server resources and support test environments.
- Active Directory & GPO: Administered domains, users, and OUs; implemented Group Policy for access control and security compliance.
- Networking & VPN: Supported network infrastructure (routers, switches, APs), VPN access, VLANs, TCP/IP, and DNS troubleshooting.
- Endpoint & Software Management: Deployed applications (e.g., antivirus, Office) and configured secure user endpoints.
- Monitoring & Reporting: Performed system health checks and produced performance and vulnerability reports.
Education
Information Communications Technician - Azure Cloud Support Specialist
QA Ltd - Training Provider
2022.01 - 2023.01
Skills
- Well-presented and articulate high Integrity
- Excellent communication skills able to listen, empathise and learn
- Approachable and polite
- Punctual, reliable, and capable of handling high workloads
- Always set to work up to a high standard
- High attention to detail
- MS Office (advanced)
- Computer Literacy (advanced)
Certification
- MD-102 (in progress)
- AZ-104
- AZ-700
- AZ-900
- MS-900
LANGUAGES
English (Fluent)
Lithuanian (Fluent)
Russian (Fluent)
Polish (Advanced)
Timeline
IT Support Engineer
Gather Technology
2024.11 - 2026.04
1st Line Support
Iconology
2022.07 - 2024.11
Information Communications Technician - Azure Cloud Support Specialist
QA Ltd - Training Provider
2022.01 - 2023.01