Graham Stokell
Winchester,Hampshire
Summary
A dedicated professional with extensive retail experience, demonstrating exceptional customer service excellence and cash handling operations. Known for strong organisational skills and deadline orientation, ensuring efficient task completion in flexible working hours. Proven ability to collaborate effectively within teams while maintaining independence, supported by a clean driving licence. Committed to leveraging skills in a dynamic environment to achieve career growth and contribute to business success.
Overview
1
1
Certification
Work history
Customer restaurant assistant
Ikea
Southampton, Hampshire
- Managed cash transactions with precision to uphold financial integrity of establishment.
- Stocked service stations effectively to ensure uninterrupted service delivery.
- Maintained cleanliness and organisation of dining area through regular cleaning duties.
- Processed cash and customer data in accordance with company guidelines.
- Cleared tables promptly to remove dirty utensils and leftover food items.
- Monitored temperature controls of storage to keep ingredients fresh.
- Operated cash point as required, handling and recording payments accurately.
- Rotated stock consistently to preserve freshness of ingredients.
- Cleared tables and returned used utensils, plates, and glassware to kitchen for cleaning.
Kitchen assistant/ second chef
Barchester Healthcare
Fareham, Hampshire
- Supported adherence to health and safety regulations through careful handling of food and equipment.
- Assisted in performing regular checks on refrigerator temperatures to maintain safe preservation conditions.
- Ensured cleanliness throughout the kitchen to support improved hygiene standards.
- Helped chefs with meal preparations during peak hours for smoother service.
- Completed kitchen cleaning duties at the end of the day to prepare areas for the next shift.
- Monitored health and hygiene standards to reduce food contamination risks.
- Utilised industrial dishwashers and manual methods to wash cutlery and crockery for a pristine finish.
- Dispensed snacks and refreshments periodically to enhance customer satisfaction.
- Recorded and monitored fridge and freezer temperatures to ensure safe preservation of stock.
Kitchen porter
Royal Ocean Racing Club
West Cowes, Isle of Wight
- Operated dishwashing machinery to support kitchen cleanliness.
- Assisted team during peak times while maintaining quality of work.
- Ensured compliance with health and safety regulations for a safe working environment.
- Followed procedures for safe handling of cleaning solutions to protect self and others.
- Swept and mopped floors at end of shifts to maintain a tidy workspace.
- Cleaned work surfaces to meet hygiene standards.
Store assistant
The Range
Southampton, Hampshire
- Arranged displays to encourage impulse purchases.
- Assisted customers by promptly addressing queries.
- Conducted price checks to ensure accuracy at the till point.
- Restocked shelves to improve product availability.
- Replenished floor stock and processed deliveries to maximise availability for customers.
- Delivered friendly customer service to promote return custom.
Education
GCSEs - English, Maths, English Language, Technical Drawing, Economics
Winston Churchill Secondary School
Woking, Surrey 2001.04 -
Skills
- Clean driving license
- Deadline-oriented
- Customer service excellence
- Cash handling and operations
- Flexible work hours
- Organizational skills
- Team collaboration and independence
- Retail experience
Certification
Brockenhurst College 2016.
CIEH Food Safety.
CIEH Health and Safety in the workplace level 2
City and Guilds Employability in the workplace level 1
City and Guilds Retail Knowledge level 1
Safe handling in the workplace level 1
Effective Communication, entry level 2
Team Building, entry level3
Affiliations
- Keen baker and cake decorator
- Organising quiz nights and car rallies for charity
- Travel, Walking
Timeline
GCSEs - English, Maths, English Language, Technical Drawing, Economics
Winston Churchill Secondary School
2001.04 -
Customer restaurant assistant
Ikea
Kitchen assistant/ second chef
Barchester Healthcare
Kitchen porter
Royal Ocean Racing Club
Store assistant
The Range